Why can't I buy labels with an exact amount in my account?
It is possible to purchase labels with the exact amount in your One Balance account. However, this is only possible when purchasing from the Ready to Ship page.
This can be done on-demand or set up to automatically refill your balance:
If you prefer to complete the transaction on your Ready to Ship page, you can add postage to your account in the following ways:
-
On the Ready to Ship page:
If you return one or more shipments to the Ready to Ship page, you can work around this restriction. On the Ready to Ship page, select the Buy Label / Buy & Print Label option to allow the purchase.
Comments
This is very a strange limitation.
Add a Comment
Please sign in to leave a comment.
Tags:- endicia
-
- postage
-
- error
-
- answerbot_article_public
-
- balance
-
- purchase_postage
-
- amount
-
- 0
-
- postage_available
-
- insufficient postage
-
- insufficient
-
- $0
-
- zero
-
- EZ
-
- FAQ
-