Process Gift Orders in ShippingEasy | How To
When your customer indicates that an order is a gift, ShippingEasy makes it easy to process that order. This article will assist you with locating gift orders, viewing gift messages, and with customizing gift order emails and packing slips.
Currently, gift order support is available for the following platforms:
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Amazon
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AmeriCommerce
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BigCommerce
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Magento
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PayPal
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Volusion
Gift Order Icon
Gift orders are indicated with a gift box icon to the left of the order number.
Filter Only Gift Orders
Apply a filter on the ORDERS page to view only gift orders.
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Click the More Filters link.
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Expand the Notes filter.
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Check the box to the left of Gift.
Even if your customer only selected a gift option without actually typing in a specific message, selecting the Gift filter will still result in the order being included.
The ORDERS page will now only display gift orders.
Saved Views
If you regularly filter for Gift orders, with or without other filters, consider setting up a Saved View. Learn more about Saved Views.
Click on the order number to open the order details which will include any gift message that was requested by your customer.
Multiple Orders
Add the Gift Message column to the ORDERS page to see gift messages without the need for any additional clicks or popups. Learn more about organizing and viewing orders on the ORDERS page.
packing slip and email notification templates to add a gift message and/or exclude price information. Learn more about customizing Packing Slip templates and confirmation emails.
Add a Gift Message to a Template
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Place the cursor in the template where you would like the gift message to appear.
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Expand the Shipment Variables menu.
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Select Gift Message
Alternatively, you can type the ShippingEasy variable {{shipment.gift_message}} where you would like the gift message to appear.
The Gift Message spacing will consume up to 3-4 lines, at minimum, to help showcase the message.
Apply Your Template with Shipping Rules
Did you know that you can apply your gift template automatically for orders marked as a gift? You can.
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