Batching Labels and Shipments | FAQs

Batching is the process of selecting two or more orders from the ORDERS page that share the same shipping selections and printing labels for them all at one time. For a more detailed look at batch shipping, view our step-by-step guide to creating a batch shipment.

Where can I find labels that I have batched?

If you have already grouped a batch of labels to print in the Print Queue, then this batch will stay in the Print Queue on the READY TO PRINT page for up to 72 hours. Learn more about printing shipping labels.

How can I reprint a batch of labels?

To reprint a batch of labels, go to your Batch History on the READY TO SHIP page. Locate your batch and click the Reprint button.

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A new tab will open up with a PDF containing the batch of labels for you to print. All of your orders and batches that have been printed will move to this queue for 72 hours after printing, in case you want to reprint them.

If I cancel a label in a batch, will it still print with the rest of the batch?

Yes. All labels originally included in the batch will be printed anytime you choose to print the batch. However, any label that has been canceled should not be used. If the label refund has not been processed, the refund will be denied if the label is used. If the label has been refunded, then the shipment may not be delivered. Learn more about canceling labels in ShippingEasy.

Can I add a signature confirmation to a label in a batch?

For a single label in a batch of shipments, you cannot add a signature. However, you can select to add signature confirmation to the batch of labels on the READY TO SHIP page. View confirmation options by carrier.

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How do I edit orders in a batch?

For individual orders in a batch, you can edit the shipping address. You can edit the carrier and service for the entire group of orders in a batch. View our step-by-step guide to editing orders in batches.

Can I edit the weight for an order in a batch?

You have the option to edit the weights of all orders in a batch simultaneously. Select your batch and click the Edit for all Shipments link next to Weight on the READY TO SHIP page.

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Enter the new weight in the Batch Weight Edit window, then click the Update button.

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Can I add insurance to a batch of labels?

Yes. Select your batch and click the Add Insurance for all Shipments link on the READY TO SHIP page to add insurance to your batch orders.

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In the Batch Insurance Options window, select your insurance provider and choose to add coverage up to the order value or manually enter the insured value. Click Save to update your orders. Learn more about insurance options in ShippingEasy.

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What do I do if I get an error when processing a batch?

When selecting a carrier and service on the READY TO SHIP page, any address errors associated with specific orders will be identified by a red exclamation icon next to the batch name.

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Click on your batch, and the order(s) with the error will have the same red exclamation icon. Click the order to view the address information and full error message on the right side of the screen.

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What if one label in a batch fails?

There are circumstances where one or more labels in a batch may fail. A button will appear to Retry the failed labels on the READY TO SHIP page. You will also see a green Print button that will allow you to immediately print the successful labels.

For example, if you have a batch of 198 shipments and 56 labels fail, click the Retry button for the 56 failed labels and click Print to print the 147 successful labels.

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Click the information icon next to the failed labels to open a window that explains why the labels failed.

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Note

The retried labels will be processed with a separate batch ID number than the successful labels.

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