Obtain the UPS High-Value Report | How To

The UPS High-Value Report shows a tracking number, package ID, and Declared Value if your international package has a declared value of $1,000 or more. UPS Declared Value is only available for UPS accounts connected with ShippingEasy's Bring Your Own Carrier add-on. UPS One Balance shipments do not support Declared Value Learn more about insuring UPS One Balance shipments.

Shipping with Multiple Shippers

If you use multiple shippers to process high-value packages, the package information is grouped by shipper accounts, and the report information for each shipper starts on a new page. The shipper number is shown in the UPS Shipper No. field.

For packages sent internationally using Return Services, this report comes out when handling the shipment, not during the End of Day process.

For all other international services, the report prints when you enter a Declared Value of more than $1000 under the insurance options in the Order Details slide out. The UPS High-Value Report is not affected by changing your Declared Values on your Customs forms.

Print Your UPS High-Value Report:

  1. Click the order to open the Order Details slide out.

  2. Select your carrier (UPS), service, and package details in the Shipment section.

    • Check the box to turn on insurance and select "UPS Declared Value" from the drop-down that populates.

    • Enter the "Insured Value" amount. The value must be $1000 or more for the shipment to qualify.

    The UPS carrier shipment options screen with the Add Insurance, UPS Declared Value, and value insurance options highlighted.
  3. Purchase the label.

  4. Go to the SHIPPING HISTORY page and locate the shipment for which you need the UPS High-Value Report.

  5. Click the V drop-down. Then, select the Download Customs Forms/UPS High-Value Report.

    Order actions menu expanded with Download customs forms/UPS High Value report marked

    The report will be generated and will look similar to the below image.

    A sample of the generated UPS Control Log

At pickup, give this report to your UPS driver. The UPS driver signs the report and records the pickup time and the total number of high-value packages on the last line of this report.

The driver will take the report along with the packages. We suggest making a copy of the driver's report with the pickup details for your records. The pickup details include the driver's signature and handwritten information, which cannot be reprinted. It is also a good idea to have the driver sign your copy.

High-Value Reimbursement Maximum

The maximum value UPS will cover on high-value shipments can vary depending on how UPS comes into possession of the package.

  • UPS has a $50k maximum when a UPS driver picks up your package at a scheduled pickup location, or you drop it off at a UPS customer center. In both of these instances, the High-Value form is signed by a UPS employee.

  • UPS has a $1k maximum if you drop off your package at a UPS Access Point location like a CVS or UPS Store. In this instance, the Hiigh-Value form would be signed by an employee at the access point, not a UPS employee.

Review the Declared Value for Carriage section of the UPS Value Added Services for more details.


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