Change Where to Send One Balance Invoices and Notifications | How To

ShippingEasy One Balance is powered by If you need to update your contact information and email address for your One Balance account you can do so at

Update the Contact Information

  1. Locate your One Balance account. Then, click the Payment Method link. A new browser tab will open and take you to your account's Payment Settings page.

    The One Balance and Carriers screen with the Payment Method link highlighted.
  2. Click on your account's username. Then, select Manage Account from the drop-down menu.

    The account menu (typically located at the top left of the account page) is expanded and Manage Account is selected,
  3. Click on Account Settings. Then select Contact Info.

    The account settings menu is expanded and contact info is selected
  4. Update your address and email in the corresponding fields.

    The Contact Info screen with data filled in the address and email fields.


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