Change Billing Information - ShippingEasy Subscription

If your credit card is approaching its expiration date or if your credit card information has changed, you will want to update ShippingEasy and your shipping providers with your new billing information to avoid any interruption in service.

If the card has already expired, you will be taken directly to the SUBSCRIPTION & BILLING page upon login. You will not be able to use the app until you've entered data for a valid credit card.

To Change Your Billing Information:

  1. Click the "Billing Information" tab. Then, click the Change Payment Method button.

    NAV_SETTINGS_SubscriptionBilling_BillingInfo_BTN_ChangePaymentMethod_MRK.PNG
  2. Select to use a Credit or Debit Card or PayPal to update your payment information. Then select Next.

    SETT_AcctSett_S_B_UpdatePayment_Modal.png
  3. Enter the new ShippingEasy payment information. Then, click the Save button.

    • Credit or Debit Card: Enter in the Card Number and CVV, Expiration, Name, and Address.

      Enter billing details then click the save button.
    • PayPal: Enter the Email or Phone Number to log in and click Next, or Create an Account.

      SETT_AcctSett_S_B_PPLogin.png

    The new credit card or PayPal account will be used to bill your ShippingEasy subscription, applicable taxes, and insurance purchases.

Need to Update the One Balance Payment Method?

Update the payment method associated with One Balance, used to pay for label purchases, by checking the Also update credit card for USPS postage purchases box.

Also update the credit card used for USPS postage purchases

One Balance billing methods can be updated directly from Stamps.com as well. Learn how to update your information on Stamps.com. Payment methods for all other carriers must be updated with the carrier directly.

Learn More About Billing

Have more questions about how billing in ShippingEasy works? Check out ['What am I billed for in ShippingEasy?']

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