Hello all, 

We are excited to announce we have released a feature to assist with this request! You can now add in a pre-paid return label into ShippingEasy without having an original shipment to the customer. You can simply click on Quick Ship- Return Orders and you set the ship from address as your customers address. 

You can read more about this HERE. We are always excited to deliver new features, please post when you have new feature ideas and we will consider them for prioritization!

Thanks,

Madilynn T. [ShippingEasy Product]