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Allow us to customize Amazon return shipping template

0

Love shippingeasy. Makes my life way less stressful.

A feature request I have is the option to customize the email for Amazon return shipping labels. This is allowable for eBay stores, but it's not possible for Amazon stores. I know SE can't mail the shipping label directly to Amazon customer's emails, but having the option is include the order ID in the email makes my team more efficient. They can search through the email, find the shipping label email, and see the order ID info to issue a refund. Maybe include the order ID within the default template?

Thanks for reading. The shippingeasy team does great work.

  • Allen Quach
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0

Hello,

Thank you very much for your post. Your details are very helpful to consider your request and we have documented your request. It will be considered for prioritization.

One thing that greatly helps to prioritize and learn more about our ShippingEasy merchants is posts like this. If you work with any other Amazon merchants who would also benefit from this request- it'd be great if you could guide them to this post. They can comment or follow. 

We will ask Amazon merchants with a similar request to comment or follow this post as well. More comments and follows helps us to learn how each user would utilize features!

Madilynn T. [ShippingEasy Product] 

  • ShippingEasy
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