Edit Weight for Custom Packages | How To

Custom Packages save package weight and dimensions which will help you sort and ship your products using ShippingEasy's automations. There are two ways you can save weight on Custom Packages:

  1. Override Weight: Automatically populates as the shipment weight when this package type is selected, overriding store weight.

  2. Add to Weight: Automatically adds to the shipment weight to account for the weight of the box and packaging.

Click through each section to learn how to edit your Custom Package weights.

Set Override Weight on Custom Packages

The "Override Weight" in PACKAGE SETUP allows you to automatically override or set the shipment weight based on the package you select when creating a label.

This feature is favored by merchants that do not have a weight set up in the PRODUCT CATALOG.

  1. Click on the PACKAGE SETUP under SHIPMENT SETTINGS.

    shipment settings then package setup
  2. Click on the Edit icon to the right of your custom package to make changes.

    Edit package button on Package Setup page
  3. Enter the "Override Weight" you have designated for that custom package.

    Override weights on Add New Package page

    This is the non-editable weight that will be assigned as the shipment weight when that package is selected.

  4. Click Save.

Set Add To Weight on Custom Packages

The "Add to Weight" in PACKAGE SETUP allows you to account for any additional weight that your box and/or packaging will add to a shipment to avoid insufficient postage issues.

  1. Click on the PACKAGE SETUP under SHIPMENT SETTINGS.

    shipment settings then package setup
  2. Click on the Edit icon to the right of your custom package to make changes.

    Edit package button on Package Setup page
  3. Enter the "Add to Weight" for that specific package. This option adds a specified weight to the shipment weight when the associated package is selected.

    Add to weight fields on add new package page

    This is an additional, non-editable weight that will be added to the shipment weight.

  4. Click Save.

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