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Create Pay-On-Use Return Labels - Shipping Rules

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ShippingEasy Content Team

Updated

ShippingEasy has the option to create a Shipping Rule that will automatically create a Pay-On-Use Return (POUR) label with each of your outbound shipping labels.

When you set up this Shipping Rule, you can use the outbound shipments package weight or assign a Shipping Preset to the POUR label.

If you would like to set a specific weight for the POUR label, save your custom package dimensions to ShippingEasy and assign the custom Packaging to your Shipping Presets. This custom package will then appear as an option to assign to your shipping rule. Learn more about custom packages and Shipping Presets.

If you want to use the original outbound shipment weight, select the Use shipment's selection rather than a specific custom package.

Tip

If you have a Shipping Rule that applies your Shipping Presets to the outbound shipment, set the rule for the POUR label option after the rule for the Shipping Preset.

You can review and/or edit the POUR label package and weight on READY TO SHIP.

  1. Go to SETTINGS then go to SHIPPING RULES.

    ShippingEasy side navigation with Settings highlighted
    settings then shipment settings then shipping rules

  2. Click the blue Add New Rule button.

    shipping rules add new rule

  3. In the field Rule Name, enter a name that describes the rule.

    create rule name box

    For example, "Domestic Returns".

  4. Set the conditions that will define which outbound shipments require a POUR label.

    if the destination is equal to domestic

    • Destination | Is equal to | Domestic

    Tip

    Only USPS Domestic shipments are eligible for POUR labels. Use the Destination condition to filter for Domestic shipments. The Requested service condition may help filter out other carrier shipments.

  5. Set the action to Create Pay-on-use return label.

  6. Then from the adjacent drop-down menu, select the Shipping Preset that you would like to use for the POUR label. This may differ from the outbound carrier selection. Alternatively, you can select Use shipment's selection.

    then create pay on use return label use shipments selections

    • Create Pay-on-use return label for outbound shipment | Use shipment selections

  7. Save your new rule.

    save rules button

Tip

If you have existing orders that you would like to use this rule on, go to the ORDERS page, select all of your orders, and then use the More button and select Rerun Shipping Rules. Refresh your browser until all orders have passed the rules and reappear on the ORDERS page.

More dropdown - rerun shipping rules

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