Insure a Package | How To

Insurance coverage can be added to your shipments from the ORDERS page or the READY TO SHIP page. ShippingEasy will provide you with an insurance quote from our partner Shipsurance, and your insurance request will be sent when we generate your label. Learn more about insurance options in ShippingEasy.

Shipments can be insured individually, or you can set up default settings to insure all of your shipments. Learn more about setting up insurance defaults.

Note

Shipsurance coverage is only provided for outbound shipments sent from the address of the Insured. Inbound (return) shipments are not covered. Learn more about Shipsurance Terms of Use.

Insure a Package on the ORDERS Page

To insure shipments on the ORDERS page:

  1. Click on the order number that you are adding insurance to.

    ORD_OrderNumber_MRK.png

    This will open the Order Details to the right.

  2. Check the box next to Insurance in the Order Details.

    ODET_InsuranceCheck_MRK.png
  3. Select your insurance option from the drop-down menu, then enter the insured value amount.

    ODET_InsuranceCheck-ProviderValue_MRK.png

    The Estimated Fee of the additional insurance will automatically update based on the Insured Value.

A checkmark will be placed next to any order that carries shipment insurance in the Insurance column of your SHIPMENT HISTORY page. Click on this icon to see how much insurance was purchased, the cost of that insurance, and a link to file a claim.

SHIP_ShipHist_Insurance-Checked-MRK.png

Insure a Package on the READY TO SHIP Page

To insure shipments on the READY TO SHIP page:

  1. Select your carrier, service, and packaging for the shipment to get a rate.

    ShippingEasy will display a message under Insurance Options alerting you to any insurance coverage automatically included with your carrier selection.

  2. Check the Add Insurance box to purchase additional insurance coverage.

    RTS_CarrierInfo_AddInsurance_MRK.png
  3. Make any needed changes to the additional coverage under Insurance Options. ShippingEasy will pre-fill the value of the shipment based on the total cost of the line items in the order.

    RTS_CarrierInfo_InsuranceOptions-Value_MRK.png

    For example, let's say this is a $250 package, but you only want to insure $200 with Shipsurance as that's the true value of the order to you. You can edit the insured value to $200.

  4. Click the Update button to update your insurance quote.

A checkmark will be placed next to any order that carries shipment insurance in the Insurance column of your SHIPMENT HISTORY page. Click on this icon to see how much insurance was purchased, the cost of that insurance, and a link to file a claim.

SHIP_ShipHist_Insurance-Checked-MRK.png

Insure a Multibox Shipment

Insuring a multiple package shipment in ShippingEasy is easy! You can purchase Shipsurance through ShippingEasy or carrier insurance through UPS and FedEx.

Carrier Insurance

USPS from ShippingEasy One Balance does not support multibox shipments.

You can add carrier insurance for UPS and FedEx multibox shipments.

Shipsurance Insurance Coverage for Multibox Shipments

When you purchase Shipsurance coverage for a FedEx or UPS multiple box shipment, the Insure to the value of $ field is applied to the entire shipment.

For example: If you have a two-box shipment and select $200 in Shipsurance coverage, then you have purchased $200 in coverage. You will be able to file a claim for $200 if both of the boxes are lost or damaged.

As of January 2020, Shipsurance costs $0.59 per $100 of coverage on UPS and FedEx shipments. Learn more about current Shipsurance rates.

UPS Declared Value Coverage for Multibox Shipments

UPS provides the option to insure your shipments up to a Declared Value. When you add UPS coverage for a UPS multiple box shipment, the Declared Value selected is applied to each package. Learn more about UPS Declared Value.

For example: If you have a two-box shipment and declare a value of $200, then you have purchased $400 in coverage ($200 x 2 boxes). You will be able to file a claim for $400 if both of the boxes are lost or damaged.

UPS shipments include $100 in coverage. Learn more about UPS's current rates for additional coverage.

FedEx Declared Value Coverage for Multibox Shipments

FedEx provides the option to insure your shipments up to a Declared Value. When you add FedEx coverage for a FedEx multiple box shipment, the Declared Value selected is applied to each package. Learn more about FedEx Declared Value.

For example: If you have a two-box shipment and declare a value of $200, then you have purchased $400 in coverage ($200 x 2 boxes). You will be able to file a claim for $400 if both of the boxes are lost or damaged.

Add Insurance for Multiple Packages

Insurance can be added to a multibox shipment from the READY TO SHIP page.

First, you will need to select a carrier and service for your shipment and add as many boxes as the shipment requires. Learn how to create a multibox shipment.

To add insurance to a multibox shipment:

  1. Select the order number for the multibox shipment on the READY TO SHIP page.

  2. Check the Add Insurance box under Insurance Options.

    RTS_CarrierInfo_AddInsuranceCROP_MRK.png
  3. Select one of the following from the Provider drop-down menu:

  4. Enter the total value of the order in the Insure to the value of field, then click the Update button to generate your insurance quote.

    RTS_CarrierInfo_InsuranceOptions-Value-NoCarrierInsurance_MRK.png

    Your TOTAL cost at the bottom of the screen will update to reflect the additional insurance coverage.

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