FedEx with ShippingEasy

FedEx is a domestic and international shipping carrier focused on ecommerce and business services. You can connect your pre-existing FedEx account to ShippingEasy, allowing you to use your negotiated FedEx rates within ShippingEasy.

Once connected, you can use the multi-carrier Rate Comparison Tool to ensure you always get the best rate.

Interested in a FedEx account? Enter your contact information on FedEx.com to get started.

FedEx Integration Requirements

Connection Requirements:

Connect FedEx to ShippingEasy

To connect a FedEx account to ShippingEasy:

  1. Select the Connect FedEx button.

    Box highlights Connect FedEx button
  2. Fill in the FedEx Account Information that you have on file with FedEx into the corresponding fields.

    Connection popup with FedEx Account details information fields
    • Account Number

    • Contact First Name and Contact Last Name

    • Address 1

    • Address 2

    • City, State, and Zip

    • Country

    • Phone Number

    • Email Address

  3. Under the Settings section, complete the following options if applicable:

    Settings for FedEx, shows 6 potential applicable options
    1. Check the box to Enable FedEx SmartPost and select your Hub ID from the dropdown

    2. Check the box to Enable FedEx SmartPost Returns

    3. Check the box to Send Electronic Trade Documents (ETD)

    4. Upload your Signature image

    5. Upload your Letterhead image

    6. Select the Default Duties Payor

  4. Review the "Terms and Conditions". Once finished, scroll all the way down to the bottom of the page and select the Yes, I accept this agreement. This tells FedEx you adhere to their terms and conditions.

  5. Click the Connect Account button.

    Box highlights Connect Account button

You're all set to start printing FedEx labels!

FedEx Available Services and Carrier Options

The carrier integration requires someone at the recipient's address to sign for the delivery. Direct signature deliveries are made to the address on the mailing label, not to an individual recipient. The carrier may reattempt the delivery if no one is at the address.

The carrier integration will obtain a signature from someone at the delivery address or somebody nearby, such as a neighbor or building manager. The recipient can authorize the shipment to be released without anyone present.

Adult Signature

The carrier integration will deliver a shipment on Saturday for an extra fee.

The carrier integration will pick up a shipment on Saturday for an extra fee.

The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment.

A carrier can apply a surcharge or fee if the package requires extra effort to process and transport. Overweight and oversized packages are examples.

The carrier integration automatically sends commercial invoices and customs forms electronically.

ShippingEasy allows you to customize labels with shipment options. Learn more about customizing shipping labels.

The carrier integration offers a pick-up service that can be scheduled on the website or when creating a shipment in ShippingEasy

ShippingEasy will display estimated shipping dates for the carrier based on the connected account information and shipment details.

Tobacco and Vape Products

The carrier integration supports Personal customs clearance codes (PCCC). PCCC is used by the Korea Customs Service when handling import declarations of personal items.

Special Considerations for FedEx

FedEx Rate and Billing Information

  • Once you create a shipment, you are billed by FedEx directly based on the rates you negotiated with FedEx.

  • When a package is delivered, the mail carrier will determine the final cost, including any surcharges. If you are being charged a different amount in FedEx from what is shown in ShippingEasy, there may be additional surcharges for your shipment. Learn more about FedEx surcharges.

  • The rates you receive for FedEx are only quotes. FedEx reserves the right to add additional fees to a shipment after it has been delivered.

  • FedEx offers liability protection for an additional fee. Read more about FedEx declared value.

Additional Carrier Forms

  • ShippingEasy automatically assigns the correct customs form to eligible shipments with all the required information as it is pulled from the store. We also allow you to print Commercial Invoices from the SHIPMENT HISTORY page.

  • FedEx allows the user to process Electronic Trade Documents (ETDs). However, not all destinations accept these electronic submissions. FedEx keeps a list of all destinations that accept ETDs.

  • The origin ID is an internal designation for the account set by FedEx to determine route information. For further information, please contact FedEx.

Disconnect a Carrier

If you want to disconnect a carrier, simply click Disconnect to the right of the carrier name:

Box highlights Disconnect option

The carrier integration requires someone at the recipient's address to sign for the delivery. Direct signature deliveries are made to the address on the mailing label, not to an individual recipient. The carrier may reattempt the delivery if no one is at the address.

The carrier integration will obtain a signature from someone at the delivery address or somebody nearby, such as a neighbor or building manager. The recipient can authorize the shipment to be released without anyone present.

Adult Signature

The carrier integration will deliver a shipment on Saturday for an extra fee.

The carrier integration will pick up a shipment on Saturday for an extra fee.

The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment.

A carrier can apply a surcharge or fee if the package requires extra effort to process and transport. Overweight and oversized packages are examples.

The carrier integration automatically sends commercial invoices and customs forms electronically.

ShippingEasy allows you to customize labels with shipment options. Learn more about customizing shipping labels.

The carrier integration offers a pick-up service that can be scheduled on the website or when creating a shipment in ShippingEasy

ShippingEasy will display estimated shipping dates for the carrier based on the connected account information and shipment details.

Tobacco and Vape Products

The carrier integration supports Personal customs clearance codes (PCCC). PCCC is used by the Korea Customs Service when handling import declarations of personal items.

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