SCOUT topShelf

SCOUT TopShelf is cloud-based inventory management software. It empowers shippers to connect data across multiple marketplaces and shopping carts. The integration with ShippingEasy is highly flexible, allowing your new orders to originate in either SCOUT topShelf or ShippingEasy. Once orders are shipped, the shipment information will update back to your SCOUT topShelf account.

Depending on your workflow, you can opt to enter your new orders into SCOUT topShelf or ShippingEasy. However, you will need to choose just one of these options when you integrate your accounts:

Standard Integration:

  • In this version of the integration, orders originate in SCOUT topShelf and are pushed up to ShippingEasy for Shipment.

Pick and Pack Integration:

  • In this version of the integration, orders originate in ShippingEasy and are pushed down to SCOUT topShelf for pick and pack.

Interested in a SCOUT topShelf account? Schedule a free demo from topShelf.

SCOUT topShelf Integration Requirements

Connection Requirements:

  • You must have a live account with SCOUT topShelf.

  • SCOUT topShelf Username and Password

Connect a SCOUT topShelf Store to ShippingEasy

How to connect your SCOUT topShelf to an existing ShippingEasy account

  1. Select Scout from the Platform drop-down.

  2. Enter your Scout URL (https://xxxxxxxx.scoutsft.com where xxxxx is your topShelf instance/main admin name) in the Store URL field. Example: https://Lakeside.scoutsft.com

  3. Click Save.

Provide your Scout store credentials to ShippingEasy:

  1. Within ShippingEasy, go to SETTINGS >> STORES & ORDERS. Under your Scout store, locate the Store API Key.

    topshelf_store_info.PNG
  2. Open ShippingEasy again in another web browser and navigate to SETTINGS >> API CREDENTIALS. Locate your API Key and API Secret.

    API_credentials.PNG
  3. In a new web browser, go to https://integrations.scoutsft.com and log in with your SCOUT topShelp main admin credentials.

    204319203-SCOUT_intergration_manager.png
  4. Click the Add ShippingEasy License button. If the button is not there, speak to your SCOUT rep.

  5. The first time you integrate your account, click the Run Setup Scripts button.

  6. Add a License Name and Description. This can be any text, typically your company name.

  7. Copy and paste your API KeyAPI Secret , and Store API Key from the open ShippingEasy windows.

  8. Specify the Weight Unit your products use (LB, OZ, KG).

    Tip

    Set the same units in ShippingEasy:

    1. Go to SETTINGS >> STORES & ORDERS.

    2. Under your Scout store, click Edit store details.

    3. Set the Unit of Measure to the same unit you set in Scout.

    4. Scroll to the bottom of the page and Save the change.

  9. Select which integration version you wish to set up: Standard or Pick & Pack.

  10. Check Enable and click Save.

That's it! Your store is connected!

SCOUT topShelf Order Data

SCOUT TopShelf Standard Data Supported

ShippingEasy's SCOUT TopShelf integration supports the following features and order data fields:

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

Supported Order Statuses

After the order is fulfilled in SCOUT topShelf, the status in ShippingEasy is changed from ‘Awaiting Fulfillment’ to ‘Awaiting Shipment'.

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

SCOUT topShelf Integration Notes

  • Syncing Orders: ShippingEasy will default sync with your store on a 10-minute cycle. You can sync your orders more frequently by clicking the Process Integration button with your SCOUT topShelf account.

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

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