Paypal, one of the internet's largest payment processors, integrates directly with ShippingEasy.  If you are using PayPal to process payments or invoices from stores or websites that are not directly supported by ShippingEasy, you can use ShippingEasy's PayPal support to bring those transactions into ShippingEasy as orders.

ShippingEasy will automatically send queries to read the transactions from your Paypal account and then load them into our application.

PayPal Integration Requirements

Connection Requirements:

  • You must have a live account with PayPal.

Order Requirements:

  • Only Transactions (Payments Received) and Invoices are brought into ShippingEasy. Transactions come from outside sources (such as stores like Shopify) into PayPal and Invoices are generated inside PayPal.

Connect a PayPal Store to ShippingEasy

How to connect your PayPal to an existing ShippingEasy account

  1. Select PayPal from the Platform drop-down menu and then click Save.

  2. You will be immediately prompted for your PayPal credentials after selecting PayPal from the Platform menu. Click Log In.

  3. When the PayPal login screen appears, type in the email and password that you use for your PayPal account:

  4. On the permissions screen that displays, click the Grant Permission button.

  5. The next screen you will see is back in ShippingEasy where you can select options for your new PayPal store.


    You must set the Email field in the ShippingEasy store settings to the email address you use to log in to your PayPal account.

  6. Click Save.

That's it! Your store is connected to ShippingEasy!

PayPal Order Data

PayPal Standard Data Supported

ShippingEasy's PayPal integration supports the following features and order data fields:

Supported Order Statuses

PayPal order statuses map to ShippingEasy in the following way:

PayPal status

ShippingEasy status


Awaiting Shipment


Awaiting Shipment

Partially Refunded

Awaiting Shipment


Awaiting Payment

On hold

Awaiting Payment


Awaiting Payment


Awaiting Payment


Awaiting Payment

The statuses Canceled, Denied, Refunded, Refused, and Reversed will not sync into ShippingEasy.

PayPal Integration Notes

Order Information:

  • Foreign currencies: PayPal transactions that are in any currency other than US dollars will not be brought into ShippingEasy.

  • SKUs: For Payments received, if the PayPal payment transaction includes an Item Number then it will be displayed as the SKU in ShippingEasy. Since PayPal's Invoices do not include product SKU, ShippingEasy cannot display SKUs for PayPal Invoices.

  • Incorrect Time: While PayPal does display an exact time in its user interface, it does not make that time available to ShippingEasy when we download information about an invoice. So we have to assume that all invoices were entered at midnight on the date provided by PayPal.

  • Order Reference Number: PayPal assigns two reference numbers to orders: invoice numbers (invoice) and invoice ID (transaction). ShippingEasy will display the invoice number.

  • Order Updates:If an order has been updated after it has been synced in ShippingEasy, some changes will update to ShippingEasy. For a list of what changes will update, see our article Edit Orders in Store - Changes that Update to ShippingEasy | FAQs.


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