1. ShippingEasy
  2. Integrations Guides
  3. Stores J-S

PayPal

Avatar

ShippingEasy Content Team

Updated

Paypal is a payment processor that integrates directly with ShippingEasy.  You can use PayPal to process payments or invoices from stores or websites not directly supported by ShippingEasy and bring those transactions in as orders.

ShippingEasy will read the transactions from your Paypal account and then load them into the ORDERS page.

Interested in a PayPal account? Signup for a Business PayPal account.

PayPal Integration Requirements

Connection Requirements:

  • You must have a live account with PayPal.

Order Requirements:

  • Only Transactions (Payments Received) and Invoices are brought into ShippingEasy. Transactions come from outside sources (such as stores like Shopify) into PayPal, and Invoices are generated from PayPal.

Connect a PayPal Store to ShippingEasy

How to connect your PayPal to an existing ShippingEasy account

  1. Go to SETTINGS and click on the STORES & ORDERS page under the INTEGRATION section.

    Settings IN THE NAVIGATION bar is marked
    Integration then stores and orders

  2. Click on the + Add New button on the side of the screen.

    Add new store button

  3. Select PayPal from the Platform dropdown menu and then click Save.

  4. After selecting the Platform menu, you will immediately be prompted for your credentials. Click Log In.

    log_in_to_paypal.PNG

  5. When the PayPal login screen appears, type in the email and password that you use for your PayPal account:

    log_in_credentials_paypal.PNG

  6. On the permissions screen that displays, click the Grant Permission button.

    grant_permission_paypal.PNG

  7. The next screen you will see is back in ShippingEasy, where you can select options for your new PayPal store.

    Note

    You must set the Email field in the ShippingEasy store settings to the email address you use to log in to your PayPal account.

  8. Click Save.

That's it! Your store is connected!

PayPal Order Data

PayPal Standard Data Supported

ShippingEasy PayPal integration supports the following features and order data fields:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Red X mark. Unsupported feature. No.

Payment Method

Green checkmark. Supported feature. Yes.

Discounts

Red X mark. Unsupported feature. No.

Identifies Gift Orders

Green checkmark. Supported feature. Yes.

Internal Notes

Green checkmark. Supported feature. Yes.

Customer Notes

Red X mark. Unsupported feature. No.

Combine Orders

Green checkmark. Supported feature. Yes.

Split Orders

Green checkmark. Supported feature. Yes.

Product Details Table

Feature

Supported

Item Name

Green checkmark. Supported feature. Yes.

Item Weight

Red X mark. Unsupported feature. No.

Product Options

Red X mark. Unsupported feature. No.

Item Warehouse Location

Red X mark. Unsupported feature. No.

SKU

Green checkmark. Supported feature. Yes.

Sent with Shipment Update

Field

Supported?

Status Update

Red X mark. Unsupported feature. No.

Tracking Number

Red X mark. Unsupported feature. No.

Carrier

Red X mark. Unsupported feature. No.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.

PayPal only supports the addition of shipment information via the PayPal browser-based user interface. Currently, PayPal does not support automatic shipment updates from any other external system like ShippingEasy.  Unfortunately, this means that neither tracking numbers, carrier information, nor shipping costs can be sent back.

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

Supported Order Statuses

PayPal order statuses map to ShippingEasy in the following way:

PayPal status

ShippingEasy status

Completed

Awaiting Shipment

Paid

Awaiting Shipment

Partially Refunded

Awaiting Shipment

Failed

Awaiting Payment

On hold

Awaiting Payment

In-Progress

Awaiting Payment

Placed

Awaiting Payment

Pending

Awaiting Payment

The statuses Canceled, Denied, Refunded, Refused, and Reversed will not sync into ShippingEasy.

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

PayPal Integration Notes

Order Information:

  • Foreign currencies: PayPal transactions in any currency other than US dollars will not be brought into ShippingEasy.

  • SKUs: For Payments received if the PayPal payment transaction includes an Item Number, it will be displayed as the SKU in ShippingEasy. Since PayPal's Invoices do not include product SKUs, ShippingEasy cannot display SKUs for PayPal Invoices.

  • Incorrect Time: While PayPal does display an exact time in its user interface, it does not make that time available to ShippingEasy when we download information about an invoice. So we have to assume that all invoices were entered at midnight on the date provided by PayPal.

  • Order Reference Number: PayPal assigns two reference numbers to orders: invoice numbers (invoice) and invoice ID (transaction). ShippingEasy will display the invoice number.

  • Order Updates:If an order has been updated after synced in ShippingEasy, only some changes will be updated. For a list of what changes will update, see our article Edit Orders in Store - Changes that Update to ShippingEasy | FAQs.

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

Comments

Add a Comment

Article is closed for comments.

    Tags: