Override Stock Levels in ShippingEasy with Stock from My Store | How To
Available to Existing Inventory Management Subscribers
This feature is only available to existing Inventory Management subscribers. Non-Inventory Management subscribers can learn more about using the ShippingEasy Product Catalog.
We are not currently opening Inventory Management to new users or developing new features or functionality for our Inventory solution. This means that at this time we cannot address the issues you have with the current system.
If you need an inventory solution that lets you add your third-party fulfillment provider to your account, our sister company ShipStation may be a better solution for you.
ShippingEasy's Inventory Management solution provides a single place for you to track your stock levels across all of your stores. This makes it possible for ShippingEasy to send real-time stock levels to your store.
When setting up inventory tracking in ShippingEasy, it's important to establish accurate stock levels for each product SKU. If you already have accurate stock levels in one or more of your store platforms, you can use this information to override the stock levels in ShippingEasy. This reduces the time it takes to set up Inventory Management.
Stock levels can be overridden in ShippingEasy at the same time that you import products from your stores. This can be done for individual stores or across multiple stores at the same time.
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Override stock levels for individual stores: This is the best option when your Product Catalog already includes the SKUs from all of your stores and you just want to pull stock levels from a single store.
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Override stock levels across multiple stores at the same time: This is the most versatile option and recommended when you are in the process of setting up your Product Catalog. You can override stock levels while importing products from all of your stores. This means that you will fully populate your Product Catalog SKUs, as well as update stock levels, in a single action.
Product Variants
If you have variants in your store, we will replicate them in ShippingEasy while importing product and stock levels. This will override any changes you made to variant groups within your ShippingEasy Product Catalog.
When you only need to update ShippingEasy with stock levels from a single store, you can do so from your STORES & ORDERS settings.
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Locate the specific store that you would like to import stock levels from, then click the Edit Store Settings link.
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Go to the Products tab. Under Inventory Management, you will see options to import products and update stock levels.
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Check the box next to For SKUs already in ShippingEasy, override existing stock levels.
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Click the Import Products button. The product import will start immediately.
This will override the product information and stock levels for any SKUs already in ShippingEasy as well as add this information for any new SKUs.
Note
While the product import is running, you will not be able to access your Product Catalog or other product pages in ShippingEasy. The rest of your account is accessible, so you can continue to ship while the import runs.
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If you have made other changes on the Products tab, click the Save button at the bottom of the page. Otherwise, you can leave the page without interrupting the product import.
You will receive an email as soon as the product import completes.
Your product information and stock levels for all eligible SKUs are now added to your Product Catalog!
To override ShippingEasy's stock levels from multiple stores, you will first begin the process to import products. If all of your products have already been imported into ShippingEasy, then only the stock levels in your Product Catalog will be updated.
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Click the +Add Products button and select Import from Stores.
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In the pop-up window, choose the store(s) which you want to use to update your stock levels in ShippingEasy.
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To import products from all stores: Check the box next to the Connected Stores header.
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To only import products from specific stores: Check the boxes next to the store(s) you would like to import products from. You may choose to import from multiple stores if you have different SKUs in each store.
Eligible Stores
Stores that are connected but do not support importing or overriding products will appear greyed out. Stores that are supported but are disconnected will display "Disconnected" in red.
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Click the Continue button.
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Choose the sequence of stores that your products will import from by dragging and dropping the stores into your desired order.
Tip
If you also need to import new products, keep in mind that ShippingEasy saves each SKU the first time it encounters it. Learn more about importing products.
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Select Enable Stock Override to activate the stock override process.
Checkboxes will populate to the right of the stores that you will be importing products from.
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Check the boxes for the stores that you want to pull stock levels from to override the stock levels in ShippingEasy.
SKUs in Multiple Stores
For SKUs in multiple stores, ShippingEasy will keep the last selected store’s stock level.
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Click the Start Import button. You will receive an email as soon as the import completes.
Your product information and stock levels for all eligible SKUs are now added to your Product Catalog!
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