Print International Customs Forms | How To

We know international shipping can be tricky so we have created a process that mirrors the steps for domestic shipping.

Within ShippingEasy, you can print customs forms (also known as commercial invoices) for USPS, UPS, and FedEx shipments.

Each carrier has options to print or send customs forms automatically if you meet the following requirements:

  • USPS Customs Forms: print automatically if you have ConnectEasy configured. If not, a PDF is generated from READY TO PRINT.

  • UPS Commercial Invoices: sent automatically to UPS electronically if you have Paperless Invoicing. If not, or if you are using UPS One Balance, invoices must be printed from SHIPMENT HISTORY.

  • FedEx Commercial Invoices: print automatically if you have Electronic Trade Documents. If not, or if you are shipping to a country that does not accept an ETD, invoices must be printed from SHIPMENT HISTORY.

Note

For shipments going to the UK and EU, review our article on Value Added Tax (VAT and Import One-Stop-Shop (IOSS) numbers.

Before Printing Customs Forms

Review these steps before printing your customs form to ensure your documents are correct:

  1. Review or update your LABEL settings to ensure that customs forms print in the correct format.

  2. Fill out your INTERNATIONAL SHIPMENT settings so that ShippingEasy can automatically complete customs forms.

  3. Purchase the international label by selecting a carrier, service, and package on the READY TO SHIP page.

    If you set up your INTERNATIONAL SHIPMENTS settings, you likely will not need to make any adjustments to the customs Information on READY TO SHIP. All the same, it is important to review the information for accuracy. This will help avoid any delays through customs.

Print USPS Customs Forms

If you have ConnectEasy enabled for international postage, the customs forms will automatically print to your designated printer. Learn more about configuring ConnectEasy.

If you do not have ConnectEasy set up for international postage, the customs forms will be waiting for you on the READY TO PRINT page.

  1. Click on the Print icon to the right of the order in the "Purchased Labels" box on the READY TO PRINT page.

    Print button under Purchased Labels
  2. Apply your customs forms to your package. A new tab will open in your browser for you to print, or the label will be saved to your downloads folder. Open the PDF and print it to your preferred printer.

    Note

    The customs forms information will be combined on the label.

Number of customs form

Some services will yield three customs forms, known as the CP72 form, and others only one, known as the CN22 form. Learn more about the difference between these types of customs forms.

For shipments that produce three copies of the label, put them in a plastic sleeve affixed to the exterior of the package

Services with three CP72 customs forms:

  • Priority Mail Express International

  • Priority Mail International* (exceptions noted below)

Example of CP72

USPS_CP72page1.png
USPS_CP72page2.png
USPS_CP72page3.png

Services with 1 custom form:

  • *Small Flat-Rate Box - Priority Mail International

  • *Flat-Rate Envelopes- Priority Mail International

  • First-Class Mail International

  • Military Mail (APO, DPO, FPO, MPO), U.S. Territories, and the Freely Associated States

  • Select international destinations, including:

    • Australia

    • Canada

    • Costa Rica

Example of CN22:

USPS_CN22.png

Print UPS International Commercial Invoices

Important

UPS One Balance customs forms must be printed out and attached to the package for all international shipments.

UPS Paperless Invoicing

UPS Paperless Invoice is a free service from UPS that eliminates paper invoices by electronically transferring your shipping information to UPS, thereby expediting the clearance process for Customs officials. Contact your UPS rep to enable this service.

If you do not have paperless invoicing enabled, are shipping using UPS One Balance, or are shipping to a country that does not support paperless invoicing, you can print your customs forms/commercial invoices directly from the ShippingEasy app.

For UPS and UPS One Balance shipments that require the merchant Tax ID to be filled out, once you print the Customs Form you will see a field at the top of the form where you can include this information.

Print UPS Commercial Invoices with ShippingEasy:

  1. Select "Download Customs Forms/UPS High Value Report" from the order Actions SHIP_ShipHist_OrderActions_Icon.png to the right of the shipment. Learn more about the UPS High Value Report.

    Order actions menu expanded with Download customs forms/UPS High Value report marked

A new tab will open in your browser for you to print, or the label will be saved to your downloads folder. Open the PDF and print it to your preferred printer.

If you have ConnectEasy enabled for international postage, the customs forms will automatically print to your designated printer.

The Commercial Invoice will look similar to this:

UPS_CommercialInvoice.png

Print FedEx International Commercial Invoices

If you have verified with FedEx that you have Electronic Trade Document (ETD) support enabled on your FedEx account, ShippingEasy can send the ETD data to FedEx automatically.

Set up FedEx Electronic Trade Documents in ShippingEasy:

Tip

Verify with your FedEx account manager that your account has FedEx ETD enabled.

  1. Click the Manage Account link for your FedEx account in ShippingEasy.

    OB-Carriers_FedEx_ManageAccount_MRK.png
  2. Fill out the following fields:

    • Check the box to Send Electronic Trade Documents (ETD).

    • Upload your signature image.

    • Upload your letterhead images.

      OB-Carriers_FedEx_SendETDSigLetterhead_MRK.png
  3. Click Save. Your international FedEx labels will print with "ETD" below the service name.

    FedEx_ETD.png

Not all FedEx destinations allow ETD (electronic trade documents) when importing into the country. Check if a destination allows ETD.

If you do not have ETD enabled on your FedEx account or if you are shipping to a country that does not accept an ETD, you will need to print customs forms.

Origin Tax ID

The origin ID is an internal designation for the account set by FedEx to determine route information. For further information, please reach out to FedEx.

Print Commercial Invoices in ShippingEasy:

  1. Select Download Customs Form"from the order Actions SHIP_ShipHist_OrderActions_Icon.png to the right of the shipment.

    The shipment history page shows the reprint dropdown highlighted. In the dropdown Download Customs Forms / UPS High-Value Report is marked.

A new tab will open in your browser for you to print, or the label will be saved to your downloads folder. Open the PDF and print it to your preferred printer.

If you have ConnectEasy enabled for international postage, the customs forms will automatically print to your designated printer.

The Commercial Invoice will look similar to this:

FedEx_CommercialInvoice.png

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