Set Up Branded Email Notifications

Branded Notifications in ShippingEasy include Branded Emails to help leverage your brand recognition to maintain consistent communications, reduce customer inquiries, and increase ROI for your store. Build brand recognition in your emails by adding your logo, colors, and voice. In order to utilize Branded Email Notifications, you must have Branded Tracking enabled. View available stores and set up Branded Tracking Notifications.

Branded Email Requirements

Available Subscribers:

Branded Tracking Emails are available on paid Starter and above plans. ShippingEasy only supports one Branded Tracking Notification page per account. If you want help accessing Branded Tracking, contact our support team.

Branded Tracking Notifications Enabled:

To utilize Branded Email Notifications, you must have Branded Tracking enabled. View available stores and set up Branded Tracking Notifications.

Using Customer Marketing Shipment Notifications

Enabling Branded Email Notifications will override Order Campaigns for Shipment Notifications setup in Customer Marketing. Learn more about Customer Marketing.

How To Set Up Branded Tracking Emails

Select Save & Publish once you have completed the setup to Branded Tracking Notifications.

  1. Check the box next to Enable Branded Emails for Assigned Stores.

  2. Next, select the Branded Email Notifications for each store you want to send to the customer. There are four templates to choose from:

    • Branded Shipment Confirmation Email

    • Branded Est. Delivery Date Email

    • Branded Out for Delivery Email

    • Branded Delivery Confirmation Email

  3. Enter an optional custom message for each of your stores.

  4. Branded Emails are now set up for your selected stores.

Confirm Branded Email Notifications in Store Settings
  1. Select Edit Store Settings next to the store.

    Shows the checkbox to Edit Store settings
  2. Select the Notifications tab at the top.

  3. Under Shipment Tracking Email Settings, you should see the Branded Email Notifications that have been enabled.

    Shipment tracking email settings on Store Notification tab

That's it! You have successfully enabled Branded Email Notifications.


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