Purchase Orders | FAQs

Available to Existing Inventory Management Subscribers

This feature is only available to existing Inventory Management subscribers. Non-Inventory Management subscribers can learn more about using the ShippingEasy Product Catalog.

We are not currently opening Inventory Management to new users or developing new features or functionality for our Inventory solution. This means that at this time we cannot address the issues you have with the current system.

If you need an inventory solution that lets you add your third-party fulfillment provider to your account, our sister company ShipStation may be a better solution for you.

ShippingEasy's Purchase Order feature is a valuable tool for your inventory management, allowing you to update and track stock as well as manage supplier relations. You can create Purchase Orders from scratch or duplicate them from existing Purchase Orders. Learn more about creating a Purchase Order in ShippingEasy.

Below are some frequently asked questions about using Purchase Orders.

Can I see if a Purchase Order has been emailed to the Supplier?

No. There is no difference in the appearance of an open Purchase Order that is being worked on and one that is open but has also been emailed to the Supplier.

To keep track of detailed Purchase Order statuses, use the "Notes" to record information that will help your team manage Purchase Orders.

How do I edit the business name on my Purchase Orders?

Your ShippingEasy account "Company Name" is used as the 'business name' on your Purchase Orders. This name is shown as the 'Ship To' and 'Bill To' company.

You can edit your Company Name within your ACCOUNT DETAILS settings.

Can I customize the Purchase Order email?

No. When sending an email with the Purchase Order attached, the email template is not able to be customized. However, you do have the ability to edit the name, subject, and body of the email.

[Learn more about emailing a Purchase Order.]

Can I remove a closed Purchase Order?

No. Purchase Orders cannot be removed or deleted.



What exactly is the point of offering a service that is not maintained, updated or improved? 

Can I do this?  No

Can I do that?  No

We wont look at or fix anything!  Sad.  I cant wait to dump ShippingEasy.  Problem is, youve sucked us in to a service that you have abandoned while we've become dependent!  Grrr Sigh...  :-/

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