Set up Low Stock Alerts | How To
Available to Existing Inventory Management Subscribers
This feature is only available to existing Inventory Management subscribers. Non-Inventory Management subscribers can learn more about using the ShippingEasy Product Catalog.
We are not currently opening Inventory Management to new users or developing new features or functionality for our Inventory solution. This means that at this time we cannot address the issues you have with the current system.
If you need an inventory solution that lets you add your third-party fulfillment provider to your account, our sister company ShipStation may be a better solution for you.
ShippingEasy makes it easy to set up automatic alerts that let you know when your stock is getting low. This guide shows you how to set the threshold at which ShippingEasy notifies you that your stock is getting low, making overselling a thing of the past!
Once a Low Stock Threshold has been set for your products, you will automatically receive notifications at the bottom left corner of your ShippingEasy account when product stock falls below the threshold.
If you prefer, feel free to watch this short video that covers the information in the below sections and follow along in your ShippingEasy account.
Low Stock Thresholds will be applied in one of three ways:
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Universal Low Stock Threshold: Applies to all products.
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Categorical Threshold Settings: Applies to all products in a Product Category.
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Individual Threshold Settings: Applies per product; can be configured manually through the Product Catalog or for multiple products in bulk via CSV.
The threshold will be applied in the following order: Universal Low Stock Threshold --> Categorical Threshold Settings --> Individual Threshold Settings
If you set a Low Stock Threshold in your INVENTORY SETTINGS and there are no other threshold settings, this threshold will be applied universally to all of your products.
Fulfillment by Amazon
If you also import FBA available inventory levels, the Universal Low Stock Threshold will not affect the FBA Low Stock Thresholds. Learn more about importing FBA inventory.
To set a Universal Low Stock Threshold:
If you add a Low Stock Threshold to a Product Category, and there are no individual threshold settings, the threshold will apply to all products in the Category. Learn how to create a Product Category.
To add a Low Stock Threshold to a Product Category:
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Go to SETTINGS and click PRODUCT CATEGORIES SETUP under SHIPMENT SETTINGS.
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Click the blue Name of your Product Category.
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On the Product Category page, click the Actions button and select Edit Product Category from the drop-down.
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Within the Low Stock Threshold field, enter the minimum quantity you wish to keep on hand for all products in this Category.
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Click the Save Product Category button.
If you set a threshold on an individual product page, this threshold will override any other threshold settings for products.
To set a Low Stock Threshold for an individual product page:
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On the PRODUCT CATALOG page, locate the product you wish to update and click the blue product name.
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On the product's details page, click the Edit button.
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In the Low Stock Threshold field, enter the minimum quantity you wish to have on hand for this product.
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Click the Save Product button.
Fulfillment by Amazon Low Stock Threshold
If you also import FBA available inventory levels, you will have the option to set a separate Low Stock Threshold for FBA inventory. If this is not set, you will not receive notifications of your low FBA inventory.
In the FBA Low Stock Threshold field, enter the minimum quantity you wish to have on hand in an Amazon Fulfillment Network warehouse for this product.
If you want to set multiple low stock thresholds at once, you can upload a CSV file of your products with a column dedicated to "Low Stock Threshold". Within this column, note the Low Stock Threshold for each of your product SKUs.
At a minimum, your CSV must have columns for "Product Name," "SKU," and "Low Stock Threshold". Learn more about product CSV uploads.
For steps to uploading a product CSV, please see our Edit Product Details | How To guide.
Fulfillment by Amazon Low Stock Threshold
If you also import FBA available inventory levels, you have the option to set a separate Low Stock Threshold for FBA inventory in your CSV upload.
In your CSV file, add an additional column for "FBA Low Stock Threshold". Within this column, note the FBA Low Stock Threshold for each of your product SKUs stored in an Amazon Fulfillment Network warehouse.
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