Download One Balance Postage Purchase History
ShippingEasy partners with Stamps to provide One Balance rates. All One Balance label purchases are made via your Stamps account. If you would like to see a detailed breakdown of your label balance credits and expenses issued to your account you can obtain this information from Stamps.com.
Get started by logging into your Stamps account at www.Stamps.com/login with your login credentials.
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Go to Reports > > Balances.
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Set the following search criteria:
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Report Type: Select the type of report you want to view.
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Date: Set the date range for the data you would like to view.
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Interval: You can change the interval through which to view data: Days, Weeks, Months, Quarters, Years. Interval is only available when selecting the Report Type Trend.
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The search results will populate on the Reports page. The data will include:
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Beginning Balance
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Funds Credited
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Funds Printed
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Funds Added
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Ending Balance
Confirm that specific refunds have been approved and credited back to your postage balance, follow the steps in the next section.
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Click on More Filters. Then select Status >> Cancelled from the list of available filters.
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Note the "$Shipping" amount and "Ship Date". Click the tracking number to find the service purchased. This will tell you which account to pull up.
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Continue from "Step 2" in the section above (Obtain your refund and transaction history). Select the "Month" by referencing the "Ship Date" of the cancelled order plus 14-21 days (the time it takes to issue a refund).
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Tags:- #pendo
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- proof
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- account_history
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- reports
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- postage
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- report
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- balance
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