Obtain Proof of Purchase for a One Balance Label | How To

From time to time you may need to obtain proof of purchase for a One Balance label, such as when filing an insurance claim or when disputing a purchase with a customer. You can find proof of purchase for a One Balance label by logging into your Stamps.com account.

  1. Click on payment method to open up Stamps.com.

    OB-Carriers_PaymentMeth_MRK.png
  2. Go to Store Orders > Order History:

    Stamps.com page showing Store Orders then Order History marked
  3. Click on Continue Printing.

    Stamps.com page showing Continue Printing
  4. Hover above History then click on Search Print History.

    PayMeth_STMPS_History_Search_MRK.png
  5. Enter the Tracking Number in the search bar on the upper left to pull up the label details or use the filter features to find the label:

    Stamps.com page showing search bar with a tracking number in it
  6. Click the row to expand the label details page, then click the three dots in the upper right and select Print Receipt.

    PayMeth_STMPS_LabelResults_PrintReceipt_MRK.png

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