ConnectEasy
ShippingEasy Content Team
Updated
ConnectEasy is a downloaded application that directly prints labels, packing slips, and pick lists from the app to your printer. This eliminates the need to work with PDFs by sending jobs to the assigned printer.
Click on the tabs below to install ConnectEasy to your OS (Operating System).
Mac
Guide for Mac
This guide details the steps to install ConnectEasy on a Mac. If you are interested in installing ConnectEasy on a Windows PC, please reference our Windows installation guide.
ConnectEasy is a versatile app that interfaces with ShippingEasy to integrate your hardware, such as your scale and printer.
Before you start printing, be sure to adjust your label settings to specify the label size and format.
Installing ConnectEasy for Mac
Mac Version Requirements
ConnectEasy requires Mac OS X v10.8 or higher
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Click on CONNECTEASY under DEVICES AND HARDWARE.
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Select Set Up ConnectEasy.
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Select Download for Mac.
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Shut down any previous versions of ConnectEasy that may be running before proceeding.
You will see an icon for ConnectEasy in the upper-right corner of the screen.
Click the icon with your mouse and select Quit from the drop-down menu.
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Locate the downloaded ConnectEasy file. Usually, this will be in your "Downloads" folder.
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Double-click the ConnectEasy.dmg file to open it.
The .dmg file will open to display several items.
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Drag the ConnectEasy item to the Applications folder. If asked to replace an existing version, click Yes.
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Close the ConnectEasy folder, then right-click on the drive and Eject the ConnectEasy drive.
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Open your Applications folder and double-click the icon for ConnectEasy.
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Click the Open button.
The ConnectEasy sign-in window will open. If you do not see it, minimize all other windows on your Mac until the pop-up is displayed.
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Locate your ConnectEasy credentials in ShippingEasy by going to SETTINGS then to CONNECTEASY.
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Select the paper icon button to copy the credentials and paste them into the ConnectEasy sign-in window.
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Click Sign In once the credentials have been entered and you're done!
Windows
Guide for Windows PC
This guide details installing ConnectEasy on a Windows PC. If you are interested in installing ConnectEasy on a Mac, please reference our Mac installation guide.
ConnectEasy is a versatile app that interfaces with ShippingEasy to integrate your hardware, such as your scale and printer.
Before you start printing, be sure to adjust your label settings to specify the label size and format.
Installing ConnectEasy on a Windows PC:
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Click on CONNECTEASY under DEVICES AND HARDWARE.
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Select Set Up ConnectEasy.
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Select Download for Windows.
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Locate and open the ConnectEasy.exe installer after the installer downloads to your computer. The exact download location will vary depending on your browser - the example shown below is at the bottom of the Chrome browser.
Downloading the ConnectEasy File
If your browser does not display the file after downloading it, check the "Downloads" folder on your computer.
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Click the Run button when prompted.
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Click Yes to close/shut down a currently running instance of ConnectEasy if an installed version of ConnectEasy is detected on your computer.
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Accept the agreement and then click Next.
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Select a destination location for the program by selecting browse, or use the default location (recommended) and click Next.
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Select a location for the program's shortcut icons, or use the default location (recommended) and click Next.
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Select Additional Tasks, if needed. Then click Next.
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Create a desktop shortcut: select if you wish to access ConnectEasy from your desktop. Keep in mind that it will be available from the Start menu, and also made available from the taskbar.
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Install ConnectEasy as a Windows Service: option for those who are running server operating systems or computers where multiple people can be logged in simultaneously. Most users should not check this option. If you are not sure about this option, consult with your system admin before selecting it.
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Click the Install button when prompted.
A progress bar will appear to let you know the installation process has begun.
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Enter the ConnectEasy Identifier and Passphrase on the ConnectEasy sign-in window. This allows ConnectEasy to receive print jobs from your ShippingEasy account.
Open ConnectEasy
If the ConnectEasy Welcome screen does not automatically appear, manually open ConnectEasy by navigating to the Start menu > All Programs > ConnectEasy > ConnectEasy.exe.
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Locate your ConnectEasy credentials in ShippingEasy by going to SETTINGS then to CONNECTEASY.
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Select the paper icon button to copy the credentials and paste them into the ConnectEasy sign-in window.
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Click Sign In once the credentials have been entered and you're done!
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