Reverb

Reverb integrates directly with ShippingEasy. Reverb is a platform for selling your products which makes it easy to receive orders and ship them to your customers. ShippingEasy will automatically send queries to read the orders from your Reverb account and then load them into our application. Once shipped, shipment data will be sent back to your Reverb store.

Reverb Integration Requirements

Connection Requirements:

You must have a live account with Reverb.

Connect a Reverb Store to ShippingEasy

How to connect your Reverb to an existing ShippingEasy account

Go to SETTINGS and click on the STORES & ORDERS page under the INTEGRATION section.
Click on the + Add New button on the side of the screen.
Select Reverb from the Platform drop-down.
Complete your store integration by granting ShippingEasy access to your store.

That's it! Your store is connected to ShippingEasy!

Reverb Order Data

Reverb Standard Data Supported

ShippingEasy's Reverb integration supports the following features and order data fields:

Common Integration Features

Feature	Supported?
Custom Statuses
Customer Emails
Customer Phone Numbers
Requested Service
Payment Method
Discounts
Identifies Gift Orders
Internal Notes
Customer Notes
Combine Orders
Split Orders

Feature	Supported
Item Name
Item Weight
Product Options
Item Warehouse Location
SKU

Field	Supported?
Status Update
Tracking Number
Carrier
Service
Carrier Fee
Note to Buyer
Item Information

Supported Order Statuses

Reverb order statuses map to ShippingEasy in the following way:

Reverb status	ShippingEasy status
Paid	Awaiting Shipment
Custom 1, 2, 3	Not Supported

The statuses SHIPPED, UNPAID, PAYMENT PENDING, PENDING REVIEW, BLOCKED, or PARTIALLY PAID will not sync into ShippingEasy.

Reverb Integration Notes

Combined Orders

ShippingEasy will list the same tracking number for each order that was combined and shipped.

Inventory

Platforms such as Solid Commerce, SynCommerce, and SCOUT topShelf allow you to integrate multiple selling channels for easy inventory management. ShippingEasy provides support for syncing orders from these platforms.

If you have integrated the Reverb store with another platform that is also supported with ShippingEasy, we advise only connecting either the "hub" platform or the Reverb store, but not both. Integrating both will cause your orders to sync in duplicate.

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