Wish

Wish is a leading mobile marketplace that delivers a fun, personalized shopping experience to app users. ShippingEasy has direct integration with Wish to make it easy for you to receive orders and ship them to your customers.

Once connected, ShippingEasy automatically imports Wish orders so you can quickly start shipping. Once shipped, shipment data will be sent back to Wish store

Wish Integration Requirements

Connection Requirements:

  • You must have a live account with Wish.

Order Import Requirements:

  • Orders placed in the last 29 days will appear on the ORDERS page in ShippingEasy.

    If you have orders older than 29 days, you can create manual orders for these shipments. Learn more about creating manual orders.

Connect Wish to ShippingEasy

To connect a Wish store to ShippingEasy:

  1. Select Wish from the Platform drop-down menu, then click Save .

    SETTINGS_INT_Platform-Wish_MRK.png

    When you click Save, you will be taken to Wish. If you are not already logged into Wish, you will be prompted to do so.

  2. Wish will direct you to a screen titled "Request for Permission." Click Confirm.

    Wish_RequestForPermission.png
  3. Click Confirm on the following confirmation screen.

    Wish_RequestForPermission-Confirm.png

That's it! Your store is connected to ShippingEasy!

ShippingEasy Does Not View Your Wish Support Tickets or Notifications

ShippingEasy will not make use of the ability to view your Wish support tickets or notifications. Our integration with Wish does not allow ShippingEasy to limit which permissions we request.

Wish Order Data

Wish Standard Data Supported

ShippingEasy's Wish integration supports the following features and order data fields:

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

The shipment status will update in the selling channel once a label is created.

Tracking Number

ShippingEasy will update the selling channel of carrier fees when a label is created.

ShippingEasy will display notes left in a shipment once a label is created.

ShippingEasy will update the selling channel of the items sent in a shipment.

Supported Order Statuses

Wish order statuses map to ShippingEasy in the following way:

Wish Status

ShippingEasy Status

Approved

Approved Shipment

Require Review

Not supported

Shipped

Not supported

Refunded

Not supported

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

The shipment status will update in the selling channel once a label is created.

Tracking Number

ShippingEasy will update the selling channel of carrier fees when a label is created.

ShippingEasy will display notes left in a shipment once a label is created.

ShippingEasy will update the selling channel of the items sent in a shipment.

Wish Integration Notes

Wish Express Fulfillment Date

The Wish Express fulfillment date is displayed in an optional column on the ORDERS page in ShippingEasy called Ship By Date. This date matches the Ship By date listed in the Orders section of the Wish Merchant Dashboard. Learn more about arranging columns on the ORDERS page in ShippingEasy.

Combining and Splitting Orders

  • If you combine two Wish orders in ShippingEasy, both orders will be updated in Wish with the same tracking number.

    However, Wish does not recommend combining orders and recommends separate tracking numbers per order.

  • If you split a Wish order in ShippingEasy, tracking information will be sent back to Wish for all of the line items in the order when the first label is purchased. Each subsequent shipment will override the prior tracking number stored in Wish.

    This is because Wish does not have a "Partially Shipped" order status. Per Wish, each order has a single recipient and should be shipped in full.

Inventory Management

Inventory management systems such as Solid Commerce, SynCommerce, and SCOUT topShelf allow merchants to integrate multiple selling channels for easy inventory management. ShippingEasy supports syncing orders from several of these platforms.

If your Wish store is connected to an inventory management system that also connects to ShippingEasy, we advise only connecting either the platform or your Wish store, but not both. Integrating both will cause your orders to duplicate when syncing in ShippingEasy.

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

The shipment status will update in the selling channel once a label is created.

Tracking Number

ShippingEasy will update the selling channel of carrier fees when a label is created.

ShippingEasy will display notes left in a shipment once a label is created.

ShippingEasy will update the selling channel of the items sent in a shipment.

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