Squarespace

Squarespace is a website builder for ecommerce sellers to receive and ship orders to customers. ShippingEasy will read the orders from your Squarespace store and then load them onto the ORDERS page. Once shipped, shipment data will be sent back to your Squarespace store.

Interestest in a Squarespace account? Start your free website trial with Squarespace.

Requirements

Store Requirements

  • Squarespace's Commerce Advanced plan

Order Import Requirements

  • Orders placed in the last 14 days will appear on the ORDERS page in ShippingEasy.

    If you have orders older than 14 days, you can create manual orders for these shipments. Learn more about creating manual orders.

Connect a Squarespace Store to ShippingEasy

How to connect your Squarespace account to an existing ShippingEasy account

  1. Select Squarespace from the Platform dropdown menu.

  2. Find your API Key within your Squarespace account.

    API_Key.png
  3. Open another browser window and log in to your Squarespace account.

  4. Click Settings in Squarespace.

    settings.png
  5. Under the WEBSITE section, click Advanced.

    advanced.png
  6. Click Developer API Keys under ADVANCED.

  7. Click the Generate Key button.

    squarespace_generate_develope_key.PNG
  8. Type "ShippingEasy" within the App Name field. Under API KEY SCOPE, check Orders.

    Squarespace_api_key_orders_selected.PNG
  9. Click Next.

  10. Copy the API Key.

    API_key_2.png
  11. Go back to ShippingEasy. On the NEW STORE page, paste it into the API Keyfield.

    API_3.png
  12. Click Save.

Squarespace Order Data

Supported Order Statuses

Squarespace order statuses map to ShippingEasy in the following way:

Squarespace Status

ShippingEays Status

Pending

Awaiting Fulfillment

Only Squarespace orders with the status PENDING that contain a "physical" product can sync with ShippingEasy.

Shipped, Cancelled, and Not Completed statuses will not sync into ShippingEasy.

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

Item NameItem WeightProduct OptionsItem Warehouse LocationSKU

The shipment status will update in the selling channel once a label is created.

Tracking Number

ShippingEasy will update the selling channel of the shipping carrier that was selected to create a label.

The carrier-selected service will display in the selling channel once a label is created for an order.

ShippingEasy will update the selling channel of carrier fees when a label is created.

ShippingEasy will display notes left in a shipment once a label is created.

ShippingEasy will update the selling channel of the items sent in a shipment.

Squarespace Integration Notes

Editing Orders and Shipments

  • If you cancel an order in Squarespace, the order is removed from your ShippingEasy account the next time we sync with your store.

  • If you change the recipient address for an order in Squarespace, that change will update in ShippingEasy during each automatic sync once per hour or via a manual sync, using the Sync button on the ORDERS page. Learn more about order changes that sync in ShippingEasy.

    Orders will NOT update if:

    • The order is moved from the ORDERS page and later returned. Orders must remain on the ORDERS page to receive updates via the API during an automatic sync.

    • Suppose you manually adjust an order in ShippingEasy (add a line item, remove a line item, edit address). In that case, we consider ShippingEasy to be the main source of information and will not check for updates within Squarespace on future store syncs.

  • The Order Number is the original order number created by Squarespace.

Combining and Splitting Orders

  • When two orders are combined in ShippingEasy, there is a surviving and non-surviving order number in Squarespace. When the combined order is shipped:

    • The non-surviving order number will update in Squarespace.

    • The surviving order number will not update in Squarespace.

Email Notifications

  • Squarespace automatically sends shipment confirmation emails to your customer once their order has been shipped.

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

Item NameItem WeightProduct OptionsItem Warehouse LocationSKU

The shipment status will update in the selling channel once a label is created.

Tracking Number

ShippingEasy will update the selling channel of the shipping carrier that was selected to create a label.

The carrier-selected service will display in the selling channel once a label is created for an order.

ShippingEasy will update the selling channel of carrier fees when a label is created.

ShippingEasy will display notes left in a shipment once a label is created.

ShippingEasy will update the selling channel of the items sent in a shipment.

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