Shift4Shop (formerly 3dcart)
Shift4Shop is an ecommerce software provider for online businesses. ShippingEasy will sync new orders from your Shift4Shop store to your ORDERS page. Once shipped, ShippingEasy will update Shift4Shop with the tracking and carrier information.
ShippingEasy allows you to manage Custom Statuses for your Shift4Shop store within the STORE SETTINGS page.
Interested in a Shift4Shop account? Start Shift4Shop for free!
Connection Requirements:
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ShippingEasy supports Shift4Shop REST API integration.
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You must have an active account with Shift4Shop.
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Your Shift4Shop Store URL and Token.
New Shift4Shop Legacy Integrations Not Supported
If you integrated your Shift4Shop store with ShippingEasy before June 2016, please contact our Customer Success team to learn more about migrating from the legacy to REST integration.
Follow the steps below to get your store URL and the Shift4Shop Token to connect your store to ShippingEasy.
First, access your Shift4Shop credentials.
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Open another browser tab and login into your Shift4Shop account to access your Shift4Shop Store URL and Token.
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Click the Modules entry in Shift4Shop:
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Scroll down or search for the REST API module and click Settings.
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Click the + Add button:
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Paste ShippingEasy's Public Key: 4f5462ddbc8e615821aea3346cd03801 into the field in Shift4Shop:
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Click the + Add button:
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Click the + Authorize button:
A popup window will open (be sure to enable popups in your browser). You will need the Store URL and Shift4Shop Token to connect your store to ShippingEasy.
Add your Shift4Shop Store URL and Token to ShippingEasy
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Select Shift4Shop from the Platform drop-down menu. You will be prompted for your Shift4Shop credentials from the popup window.
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Copy the Store URL and Shift4Shop Token from the popup window
and paste it to ShippingEasy
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Click Save.
That's it! Your store is connected!
Ship4Shop order statuses map to ShippingEasy in the following way:
|
Shift4Shop status |
ShippingEasy status |
|---|---|
|
New |
Awaiting Shipment |
|
Processing |
Awaiting Shipment |
|
Partial |
Partially Shipped |
|
Unpaid |
Awaiting Payment |
|
Hold |
Awaiting Fulfillment |
|
Custom 1, 2, 3 |
Awaiting Shipment |
Shipped, Cancelled, and Not Completed statuses will not sync into ShippingEasy. The status Hold is not automatically included in order downloads. You can manually select to include this as well as 3 custom statuses in orders that sync by following these steps.
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Click the "Orders" tab and scroll down to the "Enabled Order Statuses" section and check each status that you'd like to sync into ShippingEasy.
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In the "Custom Status Name" field, enter the exact custom status name as it appears in your Shift4Shop control panel. TIP: we suggest copying and pasting these to ensure accuracy.
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Scroll to the bottom of the page and Save your changes.
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Then head back to your ORDERS page and click Sync with Store.
Custom Statuses Must Match Exactly!
The custom status listed in ShippingEasy must match the status as it is saved in Shift4Shop. Even a minor difference, such as spaces, capitalization, or punctuation, will result in orders failing to sync.
We recommend copying and pasting the statuses directly from Shift4Shop into ShippingEasy. Learn how to add additional custom statuses in Shift4Shop.
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If you manage your orders in your Shift4Shop admin panel by moving them between statuses, you may wish to disable ShippingEasy's automatic order download. This allows you to edit your orders and tell ShippingEasy when you're ready to sync your orders. Learn more about syncing on demand.
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Shift4Shop provides the option to purchase multiple items and send them to multiple recipients; however, ShippingEasy does not currently support this.
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Manual orders that are in an approved syncing status when the API queries your store will import into ShippingEasy.
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If a canceled order is still on the ORDERS page and has not been edited in ShippingEasy, it will be removed automatically the next time ShippingEasy syncs Shift4Shop orders.
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If you have customized your Shift4Shop statuses and assigned any name other than "Shipped" to your Shipped orders folder, ShippingEasy will be unable to mark your orders as shipped. Once you update your Shipped order folder's name to "Shipped," future order updates to your Shift4Shop store will be successful.
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If an order has been updated after syncing in ShippingEasy, some changes will be updated to ShippingEasy. For a list of what changes will update, see our article Edit Orders in Store - Changes that Update to ShippingEasy | FAQs.
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