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Jane.com

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ShippingEasy Content Team

Updated

IMPORTANT: Jane.com closed their website and app on Nov. 17, 2023. Any account previously connected to ShippingEasy will retain their Jane.com order history and data.

 

Jane is a popular boutique marketplace for selling women's fashion trends, home decor, and children's clothing. Jane integrates directly with ShippingEasy, making it easy for you to receive orders and ship them to your customers. ShippingEasy will automatically send queries to read the orders from your Jane account and then load them into our application. Once shipped, shipment data will be sent back to your Jane store.

Jane.com Integration Requirements

Connection Requirements:

  • You must have a live account with Jane.

Order Import Requirements:

  • Orders placed in the last 14 days will appear on the ORDERS page in ShippingEasy.

    If you have orders older than 14 days, you can create manual orders for these shipments. Learn more about creating manual orders.

Connect a Jane.com Store to ShippingEasy

How to connect your Jane store to an existing ShippingEasy account

  1.  

    Go to SETTINGS and click on the STORES & ORDERS page under the INTEGRATION section.

    Settings IN THE NAVIGATION bar is marked
    Integration then stores and orders

  2.  

    Click on the + Add New button on the side of the screen.

    Add new store button

  3. Select Jane.com from the Platform drop-down menu.

    New_store_jane.png

  4. Click Save, You will then be directed to Jane.com to grant ShippingEasy access to your Jane store. If you're not already logged into Jane.com, you will be prompted to do so.

  5. Click Authorize to grant ShippingEasy access to your Jane account.

That's it! Your store is connected to ShippingEasy!

Jane.com Order Data

Jane.com Standard Data Supported

ShippingEasy's Jane.com integration supports the following features and order data fields:

 

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

 

 

 

Common Integration Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Red X mark. Unsupported feature. No.

Requested Service

Red X mark. Unsupported feature. No.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Red X mark. Unsupported feature. No.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Green checkmark. Supported feature. Yes.

Customer Notes

Red X mark. Unsupported feature. No.

Combine Orders

Red X mark. Unsupported feature. No.

Split Orders

Red X mark. Unsupported feature. No.

 

 

Product Details Table

Feature

Supported

Item Name

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Product Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Red X mark. Unsupported feature. No.

SKU

Green checkmark. Supported feature. Yes.

 

Sent with Shipment Update

Field

Supported?

Ship Date

Green checkmark. Supported feature. Yes.

Status Update

Red X mark. Unsupported feature. No.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.

Jane.com Prohibits Confirmation Emails from ShippingEasy

Even though customer email addresses are displayed on Jane orders in ShippingEasy, Jane.com prohibits any additional shipping confirmation emails sent from ShippingEasy.

Jane automatically sends shipment confirmation emails to your customer once the tracking number for a shipment is sent back to Jane from ShippingEasy.

Supported Order Statuses

Jane.com does not recognize specific order statuses, so all Jane.com orders will sync to ShippingEasy as they are placed and will be mapped to the Awaiting Shipment status.

Jane.com Integration Notes

Syncing Orders

Jane.com has an Order Number and a Reference Number for each order processed through their system. Jane orders in ShippingEasy will display the Reference Number.

Editing Orders and Shipments

If you cancel an order in Jane.com, it will not be automatically canceled in ShippingEasy. You must manually clear the order. Learn more about deleting an order in ShippingEasy.

Email Notifications

Jane automatically sends shipment confirmation emails to your customer once their order has been shipped. Any additional confirmation notifications from ShippingEasy are not needed and are prohibited by Jane.com.

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