Carrier FAQs

What do UPS Tracking Statuses mean?

ShippingEasy only provides real-time delivery status updates for Overnighted UPS labels. The following list is a collection of UPS statuses that may appear i...

What do FedEx Tracking Statuses mean?

ShippingEasy only provides real-time delivery status updates for Overnighted FedEx labels. The following list is a collection of FedEx statuses that may appe...

USPS Automated Package Verification (APV) | FAQs

USPS handles under-paid and over-paid postage labels with their Automated Package Verification (APV) system. The USPS APV program will verify correct postage...

FedEx Declared Value | Overview

Within ShippingEasy, the "insured value" for FedEx shipments refers to the "declared value". For shipments without a declared value, FedEx's maximum liabilit...

Can I set up ACH billing for One Balance from ShippingEasy?

Yes - you can simplify USPS postage payments by billing directly to your checking account. One Balance from ShippingEasy is powered by Stamps.com to provide ...

What do the USPS tracking status updates mean?

The following table is a list of the most common USPS tracking statuses and their meanings, according to the USPS website. You can also locate the tracking s...

Why does my shipment's USPS tracking status say "Shipping Label Created"?

Any USPS label created with a service that includes delivery confirmation will have a tracking number assigned to it. This does not mean that the package has...

Why does USPS show my package as Delivered if I just shipped it?

There are a couple of reasons that your tracking number might reflect a "Delivered" status, even though you just generated a label or shipped the package. In...

What if my One Balance account could not be created?

During ShippingEasy account registration, we'll attempt to register your ShippingEasy for One Balance account. Learn more about ShippingEasy for One Balance....

UPS Declared Value | Overview

UPS provides maximum liability coverage for shipments up to $100 in value. This coverage is called "Declared Value". Items that are worth $100 or less can be...

What caused my One Balance account to be suspended?

ShippingEasy One Balance has strict security controls in place to protect your information. One of the most common flags for a breach of security is five fai...

USPS Insurance Coverage Included with Service | Overview

USPS includes limited insurance coverage for certain packages and services at no additional charges. Shipments can only be insured if tracking, such as deliv...