Amazon FAQs

What is throttling and why does it delay Amazon order updates?

What is throttling? The Amazon API has a quota on the amount of requests a third party can make during a certain time frame. This is called “throttling” and unfortunately the number of requests they allow is low. Why does throttling create a delay...

Amazon Orders - Personally Identifiable Information | FAQs

Amazon periodically updates its data retention and privacy policies on Fulfillment by Amazon (FBA) orders. In 2019, Amazon updated its privacy policy to remove access to personally identifiable information (PII) on all FBA orders sent to third par...

FAQs: Amazon Shipping

How do I get Amazon Shipping enabled in ShippingEasy? You will need to be approved for Amazon Shipping. Once you are approved, your Amazon Shipping account manager will help direct you to getting this carrier enabled in ShippingEasy. How can ...

How to: Renew authorization for ShippingEasy to access Amazon

If you've had an account with ShippingEasy for a while, our authorization as a developer might have expired. It happens after a certain amount of time and you may have gotten an email to your Amazon seller account notifying you that your API token...

Maintain a Secure Amazon Seller Central Account | How To

Maintaining the security of your Amazon Seller Central account should be top priority for your business. Amazon has put measures in place to make sure your account stays secure however it is a good idea to continually review your security and unde...

Managing Amazon Inventory with ShippingEasy | FAQs

ShippingEasy's Inventory Management helps Amazon sellers organize and track their products, whether they are Fulfilled by Amazon (FBA) or by the seller. Our inventory system has the capability to import, track and report on product stock, helping ...

What type of Amazon seller account integrates with ShippingEasy?

Amazon offers many ways to sell via Amazon. Only the "Professional" Amazon Seller Account, which is supported by an API, can be integrated with ShippingEasy. Learn more from Amazon about the "Professional" Seller Account. Other selling channels ar...

Why am I unable to send Shipment Confirmation emails for my Amazon store orders?

Amazon Merchant Services automatically sends out Shipment Confirmation emails to your customers once their order has been updated and marked as Shipped within Amazon. This is a setting that cannot be changed. To prevent buyers from receiving multi...