Amazon FAQs

What is throttling and why does it delay Amazon order updates?

What is throttling? The Amazon API has a quota on the amount of requests a third party can make during a certain time frame. This is called “throttling” and ...

Amazon Orders - Personally Identifiable Information | FAQs

Amazon periodically updates its data retention and privacy policies on Fulfillment by Amazon (FBA) orders. In 2019, Amazon updated its privacy policy to remo...

How to: Renew authorization for ShippingEasy to access Amazon

If you've had an account with ShippingEasy for a while, our authorization as a developer might have expired. It happens after a certain amount of time and yo...

Maintain a Secure Amazon Seller Central Account | How To

Maintaining the security of your Amazon Seller Central account should be top priority for your business. Amazon has put measures in place to make sure your a...

Managing Amazon Inventory with ShippingEasy | FAQs

ShippingEasy's Inventory Management helps Amazon sellers organize and track their products, whether they are Fulfilled by Amazon (FBA) or by the seller. Our ...

What type of Amazon seller account integrates with ShippingEasy?

Amazon offers many ways to sell via Amazon. Only the "Professional" Amazon Seller Account, which is supported by an API, can be integrated with ShippingEasy....

Why am I unable to send Shipment Confirmation emails for my Amazon store orders?

Amazon Merchant Services automatically sends out Shipment Confirmation emails to your customers once their order has been updated and marked as Shipped withi...