Managing Contacts

Arrange Columns on the CONTACTS page | How To

Arranging your columns on the CONTACTS page can allow you to see as much or as little Contact information as you would like to better build your lists. To ar...

Contact Profile - Marketing - Page | Guide

ShippingEasy's Customer Profile page will show you at-a-glance the purchase and marketing activity of each customer. On this page, you can also make updates ...

Customer Segmentation | Know How

Customer segmentation describes the process of categorizing your contacts around similar characteristics. By simply organizing contact information based on ...

Download my Contacts | How To

This feature is available to Customer Marketing subscribers. Learn more. Downloading your contacts information into a CSV file helps to organize your cus...

Filter Marketing Contacts | How To

ShippingEasy will automatically populate the list of contacts on the CONTACTS page. The initial list of contacts will reflect your entire buyer history. Filt...

Look Up Order History for a Customer | How To

This feature is available to Customer Marketing subscribers. Learn more. ShippingEasy's Customer Marketing feature allows you to review the complete emai...

Manage Contact Tags | How To

This feature is available to Customer Marketing subscribers. Learn more. Contact Tags enable you to group your Contacts based on criteria that you define...

Send a plain text email note to my Contacts | How To

This feature is available to Customer Marketing subscribers. Learn more. ShippingEasy's Customer Marketing provides many ways to email Customers. Learn m...

Unsubscribe Contacts from Marketing Emails | How To

Preventing marketing emails from reaching customers who have opted-out from being contacted respects their preferences and builds trust in your brand. Making...

Video: Contact Tags

This feature is available to Customer Marketing subscribers. Learn more. Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube...

What columns can be displayed on the CONTACTS page?

ShippingEasy offers you the option to customize what columns you see on the CONTACTS page, as well as the order in which they are arranged. By default, some ...

What do the Email Status values indicate?

This feature is available to Customer Marketing subscribers. Learn more. ShippingEasy's Customer Marketing add-on provides tools for communicating with y...