UPS: Company info

Can I print a UPS End of Day form or PLD report?

If you've been processing your UPS shipments via WorldShip, you're probably used to generating the required End of Day form and electronic Package Level Detail (PLD) report. The PLD report sends the shipping and package data about the shipments pr...

Can I use UPS to ship to a P.O. Box?

Not technically, no. If a recipient has a P.O. Box address and a UPS service is selected: The recipient's telephone number must be included on the label. The package that is addressed to a P.O. Box may be delayed. It will not be covered by any UP...

Choose Duties Payor on UPS International Shipments | How To

When creating an international UPS shipment you have the ability to have Customs Duties paid by either the Sender, Recipient, or Third Party. Recipient: This is the default selection. When Recipient is chosen the receiver of the shipment pays the...

FAQs: NAFTA Certificate of Origin

What is a NAFTA Certificate of Origin? The NAFTA Certificate of Origin (North American Free Trade Agreement) is used by the United States, Puerto Rico, Mexico, and Canada. It determines if goods imported into their countries receive reduced or el...

How do I contact UPS?

All UPS contact information can be found here.

How long do I have to void a UPS return label?

UPS return labels that will not be used should be voided within 24 hours of processing the shipment. Within the first 24 hours, you can void a UPS return package label from your ShippingEasy SHIPMENT HISTORY page. Once 24 hours has elapsed, you wi...

How to: Bill my UPS shipments to a third party account

If you have integrated an existing UPS account with ShippingEasy, you'll have the option to bill your UPS shipments to your account or a third party.  Learn more about connecting your UPS account. Specify billing to a third party for both individu...

How to: Obtain the UPS High Value Report

The UPS High Value Report is a report showing a tracking number, package ID, and Declared Value if your package has a declared value of $1,000 or more.Note: The report is generated when you enter a Declared Value under your insurance options on RE...

What will my UPS pick up schedule be?

Your pick up schedule is arranged with UPS directly. Any changes you'd like to make to your UPS account (including pick-up frequency and rates) will need to be handled directly with UPS. Please use the following links for more information on how...