Step 3: Customize shipment notifications

Manage Branded Tracking | How To

ShippingEasy Branded Tracking is currently available on Basic and above subscriber plans. If you are one of these plans and do not see this feature available, contact our support team. Once we have completed development, Branded Tracking will be...

Set Up Branded Tracking | How To

ShippingEasy Branded Tracking is currently available on Basic and above subscriber plans. If you are one of these plans and do not see this feature available, contact our support team. Once we have completed development, Branded Tracking will be...

Send a Shipping Confirmation Email to my customers | How To

ShippingEasy offers automatic shipment notification emails to be sent to your customers which include their shipment details and tracking number. These notifications are able to be customized for more specific messaging, tailored to each of your s...

Send Prepaid Return Shipping Labels to Customers | How To

When purchasing prepaid return shipping labels, you may want to email the labels to your customers. ShippingEasy has you covered! Set up individual preferences for each store integrated with your ShippingEasy account. Turn on the option to automat...

How to: Create a new Email Template

ShippingEasy can automatically send email messages to your customers letting them know when their order has been shipped and also when a return label is needed. By default, ShippingEasy creates templates that are used to create the email messages ...

How are the variables on my Email templates mapped?

Email templates use variables to reference information from your ShippingEasy account and orders. These unique values are automatically populated to your shipping correspondence. You can insert any of the variables into the email template to custo...

Disable Customer Shipment Confirmation Emails | How To

Buyers love to know when their package is on its way! By default, ShippingEasy will send you customers shipment notification emails after a label has been purchased for their order. However, we also understand that you might have another notificat...

Sending Copies of Customer Notification Emails | How To

By default, ShippingEasy will send you customer shipment notification emails after a label has been purchased for their order. In addition, if you provide an email address to us, we will send you a copy of the customers confirmation email, too. Re...