Edit Order Details

How to: Update missing order weights based on shipment history

ShippingEasy remembers the carrier, service, and packaging for each of your shipments. ShippingEasy will automatically use those previous selections on shipments that contain the same products. ShippingEasy only applies previous shipping selection...

Can I list fractional quantities of order line items?

No, ShippingEasy requires that integers (ex: 1, 2, 3...) are used for all Quantity values.

If I edit an order line item, will my store order statuses still update to Shipped?

Maybe, but maybe not - it depends on the specific platform that you've integrated with ShippingEasy and which data you've edited. When ShippingEasy sends a notification to your store to mark an order as Shipped, we will match the shipment order d...

Delete Order Line Items | How To

If an item within an order changes after syncing into ShippingEasy, you can quickly delete the line item details from the ORDERS page before processing the shipment. On the ORDERS page, locate the order. Along the order line, click the notepad i...

Edit Line Item on Unshipped Order | How To

If an item within an order changes after syncing into ShippingEasy, you can quickly update the line item details from the ORDERS page before processing the shipment. There are a few important things to know about editing line items: Editing an or...

Edit Notes for Unshipped Orders | How To

If you would like to edit the notes on an order after syncing into ShippingEasy, you can quickly update the notes from the ORDERS page before processing the shipment. ShippingEasy allows for 3 types of notes to be added to orders: internal, gift a...

Edit Order Weights | How To

For an order that came in with no weight or to change the weight and dimension of an order, ShippingEasy offers options to edit weights for individual orders or for multiple orders at once. If you have weights saved to your Product Catalog, you ca...