Bigcommerce

If I already have a ShippingEasy account, can I use it from within Bigcommerce as a Bigcommerce App?

No, not at this time. Our current support enables new customers to create a new ShippingEasy account and access it from within Bigcommerce. If you'd like to ...

Configure Product Settings in BigCommerce | How To

Taking the time to configure your product settings in BigCommerce opens to option to set up USPS Real-Time Rates and allows ShippingEasy to instantly provide...

How do I turn off the Shipping Notification in BigCommerce?

Both ShippingEasy and BigCommerce provide the option to email your customers after you ship out their packages. If you would prefer to send you notification ...

How to: Configure store settings within BigCommerce

Before integrating with ShippingEasy, we recommend that you take 5 minutes to review your BigCommerce store settings. Logged into your BigCommerce admin p...

How to: Reconnect my BigCommerce store on the Apps page

ShippingEasy immediately connects with BigCommerce via the Single-Click install feature on the BigCommerce Apps page.  If your BigCommerce (Single-Click inst...

Shipping Optimization by Weights and Zones for Bigcommerce Stores

If you'd like to download a pdf version of this guide, please see the attached file at the bottom of this page. BIGCOMMERCE STORE OPTIMIZATION Setting...

Sync order statuses from BigCommerce into ShippingEasy | How To

ShippingEasy will show the status information from each order from your store on the ORDERS page. The following order statuses from BigCommerce will automati...

Troubleshoot: Syncing BigCommerce orders

We love when everything runs smoothly, but on occasion you may find that your BigCommerce orders aren't syncing. There are a few things that may prevent your...