Jane.com

Does Jane.com require all shipments have delivery confirmation (tracking)?

Yes, Jane requires that all shipments have tracking in order to get paid. Jane will withhold payment until a tracking number is updated. Fortunately, Jane.com automatically sends a shipment confirmation email to your customer once the order has be...

How can I start selling on Jane.com?

Like most online market places, Jane.com has unique criteria that sellers must adhere to in order to begin selling on the platform. The following questions can help guide you in deciding to use Jane.com. What percent of my sales does Jane keep? ...

Troubleshoot: Syncing Jane.com orders

Once you have integrated your Jane.com store with ShippingEasy, all new orders will download automatically. However, if you have older orders that were placed before configuring the integration, these will not automatically sync. The reasoning beh...

Why does the order number in Jane.com not match up with the order number in ShippingEasy?

You may notice the order number within Jane.com differs to that which ShippingEasy sees. This is because Jane.com have an "Order Number" and a "Reference Number" for each order processed through their system.  At this point in time, the integratio...