Store Addresses

Add a Ship From Address | How To

If you'd like to add a new shipping address to your account, follow these steps. Navigate to the SETTINGS page from anywhere in the ShippingEasy app. Under...

Assign a Default Ship From Address to a User Login | How To

Shippers that have multiple user log-ins, can assign unique 'Ship From' addresses for each user. This ensures that the correct warehouse is automatically ass...

Can I save a Ship From address that the USPS will not validate?

Yes! We've made it easy for you to save addresses for the occasional situation where the customer is specifying a return address that will not pass the valid...

Can I use an alternate zip code for international orders?

No. While you can use alternative zip codes for domestic labels, there is currently a limitation that prevents ShippingEasy from offering the ability to use ...

Change the Ship From address for my UPS label | How To

The Ship From address for a UPS label comes from the address associated with the store that brought in the order. If you would like to change the Ship From a...

Do you support shipping to US territories and military addresses?

Shipping to US Territories (including Puerto Rico, Guam, Northern Mariana Islands, US Virgin Islands & American Samoa) and Military bases (AA, AE, AP) are on...

How do I know which address will be printed on my packing slips?

The address used to populate your shipping materials pull from different places within your ShippingEasy account. Addresses on Packing Slips Packing Slip inf...

How does ShippingEasy validate addresses?

As part of processing the data for each order, ShippingEasy validates domestic addresses through SmartyStreets, a US address validation tool. International a...

How is the Ship From address assigned to my orders?

Ship From addresses are all saved within your SHIP FROM ADDRESSES settings. Learn more. Once saved, Ship From addresses can be assigned in one of five ways: ...

How to: Designate an address as residential versus commercial

Some shipping services require that an address is specifically a residential or commercial address. Using our rate provider APIs, ShippingEasy will flag each...

How to: Set a return address different from shipping location

Yes! Make the following changes before processing the label or packing slip for this order. Once the order has been processed, you'll want to revert to your ...

How to: Set different zip codes for my Return and Ship From Postal Code

If you ever find that you need to drop your packages off at a zip code other than that listed as your default return address, then you can opt to use an alte...

How to: Update the Ship From address assigned to my store

ShippingEasy provides a database to store all possible "Ship From" addresses and assign specific addresses to your stores. This opens a range of possibilitie...

Invalid Addresses - Use Anyway or Auto Correct | Guide

When orders are added into ShippingEasy, addresses are run through a verification system. Both domestic and international addresses are checked for validity....

Manage Ship From Address in Settings | How To

Managing your Ship From addresses is easy! Whether there is an issue you need to correct, or you just need to make a simple change, updating the information ...

Video: Store Addresses Overview

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Related articles: Can I ...

When selecting a carrier and service for a shipment, can I edit the addresses?

Yes! Take a look at our step by step guide to editing sender or recipient addresses on the READY TO SHIP page.   Related articles: Overview: Shipping Addres...

Which address is set as my account address?

To find out which address is your default, navigate to the SHIP FROM ADDRESSES page under the ACCOUNT SETTINGS column from the SETTINGS page. The address w...

Why did the Ship To zip code change when the order pulled into ShippingEasy?

Sometimes, when an order pulls into ShippingEasy, the Ship To zip code will be updated. Here's why: That address is not valid according to USPS. To determ...

Will ShippingEasy work for a company that has multiple warehouses and/or locations?

If you have multiple warehouses and/or locations, ShippingEasy can work for your shipping needs by offering a solution to add multiple addresses to your acco...