Failed Labels

What does the UPS error message “the shippers shipper number cannot be used for this shipment” mean?

The error "the shippers shipper number cannot be used for this shipment" typically means the UPS or UPS One Balance account has been suspended - usually due ...

How do I know if I was charged for a failed label?

If you have been shipping for awhile, you know there are occasions when the shipping labels you print are never used. You may have an order cancelled after p...

Why did my UPS label fail even though my UPS account is connected?

If you have an existing UPS account connected to ShippingEasy and don’t use your UPS account for 90 days, UPS may cancel the account. Call UPS to re-activate...