Shipping Internationally

Can I pay for FedEx international duties?

For FedEx international shipments, you can select to bill international duties to the Sender or Bill to a Third party. Related articles: How can I change who is billed for duties on my FedEx International shipments? 

Can I ship from a US territory or military address?

No. ShippingEasy only supports shipping outbound to these addresses.   Related articles: How to: Update the Ship From address assigned to my storeHow to: Add a new Ship From addressHow to: Edit a saved Ship From addressCan I save a Ship From addr...

Can I ship to military addresses with FedEx?

Yes. FedEx SmartPost allows customers to ship orders to military addresses. Learn more about SmartPost. Military addresses have special requirements. Learn more about addressing military mail.  Related Articles: FAQs: Military MailWhat do I need t...

Choose Duties Payor on FedEx International Shipments | How To

For FedEx international shipments, you have the ability to have Customs Duties paid by either the sender, recipient or third-party, as long as the account is US-based. Internationally-based FedEx accounts cannot be charged as they do not have a va...

Do my FedEx international shipments require a Customs Form?

 Yes. International FedEx shipments require some type of customs documentation, most often a Customs Form. ShippingEasy automatically assigns the correct customs form to eligible shipments with all of the required information included as it is pul...

Does my USPS international label indicate if delivery confirmation is included?

Yes. Some USPS international services include electronic delivery confirmation via ECOMPRO or E-USPS DELCON INTL. ECOMPRO When this is included on a shipment, the tracking number will begin with "H". Learn more. E-USPS DELCON INTL Also known as...

How to: Automatically send Electronic Trade Document (ETD) data to FedEx

If you have verified with FedEx that you have Electronic Trade Document (ETD) support enabled on your FedEx account, ShippingEasy can send the ETD data to FedEx automatically. To set this up: Click the Manage Account link for your FedEx account i...

How to: Format international addresses

Addressing international mail using a basic format makes it much easier than it may seem. Oftentimes, people get frustrated with addressing International Mail simply because the format looks different than how we’d address mail going to a US desti...

How to: Include Discounted Product Prices on Customs Forms

If your store provides discounted pricing information for each line item in an order, you can choose to use the discounted product price for each line item on the Customs Form. The discounted price is only used, however, if no declared value is de...

ISO vs. USPS Country Codes | Overview

ISO 3166-1 alpha codes are defined by the International Organization for Standardization (ISO). They represent countries, dependent territories, and special areas of geographical interest.  When shipping internationally via the United States Posta...

Manage Duties Payor Preference | How To

When shipping internationally, duties and taxes may be assessed by the country of import based on the destination and item type. The duties payor refers to who will be responsible to pay the duties fees assessed by the importing country. Each carr...

Military Mail - USPS Customs Declaration Limit +/- $400 | Overview

Customs declarations forms are required for use to APO/FPO/DPO addresses, also known as Military mail. If you are shipping a Military mail package using First Class Mail International, this requires the USPS customs form PS-2976 which states that ...

Tracking USPS International Shipments | Overview

ShippingEasy wants to help you learn about the e-commerce industry. This article describes a service provided by the United States Postal Service (USPS). The USPS is a separate organization from ShippingEasy. For more information about USPS ser...

USPS Military Mail - MPO, APO, FPO, DPO | FAQs

The Military Postal Service is an extension of USPS that provides our military department and their families with mail services through partnerships around the world. While there may be slight differences in service depending on the country in whi...

USPS Military Mail Restrictions | Overview

Military Mail restrictions are similar to domestic mail restrictions, but packages sent to APO/FPO/DPO addresses have a few additional limitations. Item restrictions are specific to the ZIP code/region of the shipping destination. Since Military M...

What are the restrictions on international mail?

Restricted items for international mail may seem harmless in your home or business but are hazardous to send. All International Mail shipments are limited by the same restrictions domestic mail must adhere to with a few additions. While they pose ...

What are VAT fees and handling fees when sending an order to the UK?

UK Royal Mail services has added fees on imported packages that come in from overseas that aren't part of the European Union. The two main fees involved in these are VAT (value added tax) and the Royal Mail handling fee. Both VAT and the handling ...

What do FedEx International Labels look like? Is there a paperless invoicing option?

FedEx international labels are similar to those of USPS, where the customs information appears on the label itself. So, there is no need for additional customs forms, meaning customs forms through FedEx are basically paperless.  The complete label...

What if I don't have a customer's phone number for UPS international shipments?

If you don't have a customer's phone number, that's okay! Simply enter your own phone number instead.

What is a Harmonized Code?

Harmonized Codes speed up the shipment process and ensure the correct duties and taxes are applied. Think of Harmonized Codes as the last hurdle before crossing the finish line. Although they are not mandatory to complete a Customs Form, the 6-10 ...

What is a USPS international Country Price Group?

USPS uses a Country Price Group to determine the shipping rates for international shipments. Each country is assigned to a Country Price Group. These groups also vary by USPS service and package type. Country Price Group designations are known to ...

What is Global Express Guaranteed?

Global Express Guaranteed (GXG) is the USPS' fastest international service with delivery in one to three business days in over 190 countries. GXG packages are actually delivered through FedEx Express International service, but the packages can be ...

What is Military Mail?

Military Mail is a special USPS service that allows shipments to be sent to military personnel with APO/FPO/DPO addresses serving overseas. Think of Military Mail as the best of both worlds – you get international delivery at a domestic price. Mai...

What options do I have for USPS international shipping?

International shipping delivery times are dependent on which mail service is used and can take anywhere from a few days to several weeks for your package to be delivered. Sending a shipment overseas is like sending your self overseas: preparation ...

Who Pays Duties and Taxes - International Shipping | Overview

International shipments are subject to customs duties - taxes imposed on goods when transported across international borders. Customs duties protect each country's economy, residents, jobs, environment, etc., by controlling the flow of goods, espe...

Why do I need to enter my customer's phone number for UPS international shipments?

UPS requires a customer's phone number for international shipments so they have a point of contact if there is any issue with the delivery. If you cannot provide a customer's phone number, simply enter you own. For UPS Mail Innovations shipments, ...

Why do I need to provide a Proof of Filing Citation (PFC)?

If you're shipping an item internationally that is valued over $2,500, the U.S. Census Bureau and U.S. Customs and Border Protection require you to electronically file for a Proof of Filing Citation (PFC). For many years, exporters used the U.S. C...

Why does my tracking number start with H?

When a USPS tracking numbers begins with "H", it means that  "ECOMPRO" is being used to track the shipment. ECOMPRO is a service available on select USPS Priority Mail International shipments. Most notably, ECOMPRO shipments can be tracked all the...