USPS: Stamps.com (Rate Provider)

ACH Billing for One Balance from ShippingEasy | FAQs

ACH stands for Automated Clearing House. In short, it is a way of paying directly through your bank account. ACH is made possible by a network of financial i...

ACH Billing for One Balance | Troubleshoot

One Balance from ShippingEasy is powered by Stamps.com. You can contact Stamps.com to set up funding balance purchases through bank drafts via ACH. Learn mor...

Card Declined When Purchasing Postage | Troubleshoot

Postage is seen as a form of currency that puts some unique restrictions on it. If you receive a notice that your bank has declined a transaction involving p...

Change where to send One Balance invoices and notifications | How To

ShippingEasy One Balance is powered by Stamps.com. If you need to update your contact information and email address for your One Balance account you can do s...

Close my Stamps.com Account | How To

If a ShippingEasy account is cancelled, a request is automatically sent to Stamps.com to cancel the Stamps.com accounts. However, there are times that an acc...

Converting to a Stamps.com Postage Account | FAQs

We have completed an exciting change that affects how you print USPS postage - ShippingEasy will now ship all USPS domestic and international shipments using...

Download USPS Postage Purchase History - ShippingEasy | How To

ShippingEasy partners with Stamps to provide USPS One Balance rates. All USPS postage purchases are made via your Stamps account. If you would like to see a ...

Error registering my One Balance account | Troubleshoot

If you are running into an error when setting up a One Balance account, there are a few things that might correct this: Are you using a postcode with a zero ...

Find my One Balance Account Number and Password | How To

ShippingEasy stores your credentials for your ShippingEasy from One Balance account in-app. This keeps them secure and makes it easy to find. Use this guide ...

Locate my One Balance security credentials | How To

You can easily find your One Balance account's information - including your Account user name, password, and Security Question Answer - within your ONE BALAN...

Log into my One Balance account | How To

Being able to access your One Balance account powered by Stamps.com is important in completing a variety of shipping tasks. Stamps.com will show any funds re...

Manage One Balance Account | FAQs

Your ShippingEasy subscription includes a free ShippingEasy for One Balance account, a single account for use with multiple carriers. This gets you access to...

Obtain my Pay-On-Use Return label transaction history | How To

Pay-on-Use Return Labels are only available for accounts that requested access before October 1, 2020. ShippingEasy subscribers with access to Stamps.com's P...

Obtain proof of purchase for a Stamps.com label | How To

From time to time you may need to obtain proof of purchase for a One Balance label, such as when filing an insurance claim or when disputing a purchase with ...

Obtain proof of USPS postage refund | How To

When you cancel a label in ShippingEasy that was generated through USPS from ShippingEasy One Balance, a refund is automatically requested. However, it can t...

Remove a One Balance account from ShippingEasy | How To

If your One Balance account has been closed, you may wish to remove it from your ShippingEasy account. This allows you to open a new One Balance account. To ...

Review USPS transaction history for refunds | How To

ShippingEasy for One Balance is powered by Stamps.com, a technology partner of ShippingEasy that provides an online service for purchasing. USPS from Shippin...

Set up ACH billing for One Balance from ShippingEasy | How To

One Balance from ShippingEasy is powered by Stamps.com to provide heavily discounted USPS rates. You can simplify USPS postage payments by billing directly t...

Stamps Policy for Cancelling Shipment Labels | Overview

ShippingEasy One Balance is powered by Stamps.com. One Balance allows you to print labels for USPS and UPS shipments.  If you need to cancel a label, the fol...

Unsuspend a One Balance Account | How To

If you cannot purchase postage from within ShippingEasy, it may be that your One Balance account has been suspended. There are a number of reasons your accou...

Update One Balance Account Billing Details | How To

ShippingEasy processes all One Balance purchases through Stamps.com. It is easy to update your One Balance account to add a new credit card or change your bi...

Update One Balance Account Password | How To

There are two distinct ways to update your One Balance for ShippingEasy password. Depending on your situation, you can update your password within the Shippi...

Use a P.O. Box to Register a One Balance Account | How To

When creating an ShippingEasy One Balance account, you cannot use a P.O. Box for your address. If your business only has a P.O. Box address, you can enter th...

What caused my One Balance account to be suspended?

ShippingEasy One Balance has strict security controls in place to protect your information. One of the most common flags for a breach of security is five fai...

What is Stamps.com?

Stamps.com is the parent company of ShippingEasy and our technology partner as the label server that provides an online service for purchasing One Balance la...

What to do if my One Balance account could not be created?

During ShippingEasy account registration, we'll attempt to register your ShippingEasy for One Balance account. Learn more about ShippingEasy for One Balance....

What to do if my One Balance account is closed and I need to ship?

If you’ve closed your One Balance account you will no longer be able to use that account to purchase postage via ShippingEasy. In order to ship via USPS, you...