USPS: Stamps.com (Rate Provider)

ACH Billing for USPS Postage - ShippingEasy | FAQs

ACH stands for Automated Clearing House. In short, it is a way of paying directly through your bank account. ACH is made possible by a network of financial institutions and supports more than 90% of the total value of all electronic payments in th...

Can I use my existing Endicia account with ShippingEasy?

No. As of October 4, 2017, ShippingEasy no longer supports using an Endicia account created outside of ShippingEasy.   Related articles: What is Endicia? FAQs: Migrating to a single Endicia account How to: Open a new Endicia (USPS) account for f...

Card Declined When Purchasing Postage | Troubleshoot

Postage is seen as a form of currency which puts some unique restrictions on it. If you receive a notice that your bank has declined a transaction involving purchasing postage, it could be related to the bank declining the charge. Other times, it ...

Change my USPS postage account password | How To

ShippingEasy uses your Stamps.com password to maintain a connection with the Stamps.com label server. Anyone with these credentials can access your Stamps.com account, so it's important to keep the information secure. ShippingEasy helps keep your ...

Change where Stamps.com sends my invoices and notifications | How To

You can update your Stamps contact information and email address at Stamps.com. First, log into your Stamps account. To update contact information Click on the username in the top right corner and select Manage Account from the drop down. Click ...

Close my Stamps.com account | How To

If a ShippingEasy account is cancelled, a request is automatically sent to Stamps.com to cancel the Stamps.com accounts. However, there are times that an account might want to cancel a Stamps.com account without cancelling a ShippingEasy account. ...

Converting to a Stamps.com Postage Account | FAQs

We have completed an exciting change that affects how you print USPS postage - ShippingEasy will now ship all USPS domestic and international shipments using Stamps.com! Rest assured, your rates will be identical. You will not see any changes to ...

Download USPS Postage Purchase History - ShippingEasy | How To

ShippingEasy partners with Stamps to provide USPS rates. All USPS postage purchases are made via your Stamps account. If you would like to see a detailed breakdown of your postage balance credits and expenses issued to your account you can obtain ...

Error registering my USPS Postage account | Troubleshoot

If you are running into an error when setting up a USPS Postage account, there are a few things that might correct this: Are you using a post code with a zero "0" in front? Temporarily replace the zero "0" with another digit for the purposes of a...

Find my Stamps.com account details | How To

ShippingEasy stores your Stamps account credentials in app. This keeps them secure and makes them easy to find. Use this guide to locate your Account Number, Password, or Security Challenge Answer. To find your Stamps.com credentials: From the to...

How do I close my external Endicia account?

Prior to October 4, 2017 ShippingEasy provided the option to connect an external Endicia account with ShippingEasy to use as your Endicia First Class domestic account. As part of the migration of all ShippingEasy customer accounts to use a single ...

How to: Obtain my Scan-Based Return Labels transaction and fee history

ShippingEasy subscribers can generate scan-based return labels via Endicia's Pay-on-Use Return Labels. If you would like to see a detailed breakdown of your scan-based return labels purchases and fees, you can obtain this information from Endicia....

How to: Set up ACH billing with USPS in ShippingEasy

ShippingEasy partners with Stamps.com to provide heavily discounted USPS rates. You can simplify USPS postage payments by billing directly to your checking account. The benefits are clear:  Fund your postage purchases from your revenue account. A...

Locate my Stamps.com security credentials | How To

You can easily find your Stamps.com account's information - including your Account user name, password, and Security Question Answer - within your POSTAGE AND CARRIERS settings. From any page in ShippingEasy, click on the link titled POSTAGE AND ...

Log into my USPS Postage Account | How To

Being able to access your USPS account powered by Stamps.com is important in completing a variety of shipping tasks. If you need to request refunds for shipments on a SCAN form, track your postage purchases, obtain proof of purchase for an insuran...

Obtain proof of purchase for a Stamps.com label | How To

From time to time you may need to obtain proof of purchase for a USPS label, such as when filing an insurance claim or when disputing a purchase with a customer. You can find proof of purchase for an USPS label by logging into your Stamps.com acco...

Obtain proof of USPS postage refund | How To

IMPORTANT: ShippingEasy has begun converting our USPS postage provider to Stamps.com. During the conversion process, the information in this article will change. If your account has not been converted to a Stamps.com postage account, please pro...

Open a New USPS Postage Account by Stamps.com | How To

ShippingEasy partners with Stamps.com to provide rates on USPS postage. Your ShippingEasy subscription includes a free Stamps.com account. This gets you access to commercial discounts on USPS postage. Learn more about Stamps.com. From any page in...

Remove a USPS Stamps.com account from ShippingEasy | How To

If your Stamps account has been closed, you may wish to remove it from your ShippingEasy account. This allows you to open a new Stamps account. To remove a closed Stamps account from ShippingEasy, email Postage.account@shippingeasy.com with your A...

Reset my USPS Postage Account Password on Stamps.com | How To

Stamps.com has strict security controls in place to protect your information. If you have forgotten your password to your Stamps.com USPS Postage Account, you will need to request a temporary password and then create a new one by following these s...

Review USPS transaction history for postage refunds | How To

Stamps does not have a dedicated notification for postage refunds. However, you can review your transaction history to see what postage refunds, if any, have been processed. To check your postage refund history in Stamps: Log in to your Stamps.co...

Setting up ACH Billing | Troubleshoot

ShippingEasy makes it simple to maintain your USPS postage balances with ACH billing. Learn more. On occasion, there may be a problem setting up ACH billing for your Stamps.com postage account. When that happens, you will see this error message: ...

Stamps Policy for Cancelling Shipment Labels | Overview

ShippingEasy partners with Stamps.com to provide USPS postage. You have 28 days from the date you created a USPS label to cancel it. Cancelling a USPS label automatically triggers a request for an refund. Learn how to cancel a USPS label in Shippi...

Unsuspend my USPS Postage Account | How To

If you cannot purchase postage from within ShippingEasy, it may be that your USPS account has been suspended. There are a number of reasons your account may be suspended. Find out why your account was suspended. ShippingEasy subscribers who need t...

Update USPS Postage Account Billing Details | How To

ShippingEasy processes all USPS postage purchases through Stamps.com. It is easy to update your Stamps.com account to add a new credit card or change your billing address. Click the POSTAGE AND CARRIERS link in the top right corner of your Shippi...

Use a P.O. Box to Register a Stamps.com Postage Account | How To

When creating an Stamps postage account, you cannot use a P.O. Box for your address. If your business only has a P.O. Box address, you can enter the address for your local post office instead. To avoid registration errors, make sure the Post Offic...

What caused my Stamps.com account to be suspended?

Stamps.com has strict security controls in place to protect your information. One of the most common flags for a breech of security is five failed attempts to log into your account with the wrong password. Issues with your bank account may also su...

What is Endicia?

IMPORTANT: ShippingEasy began converting our USPS postage provider to Stamps.com beginning in February 2019. Learn more about our conversion process. Endicia, a technology partner of ShippingEasy, hosts a label server that directs the purchase...

What is Stamps.com?

Stamps.com is a technology partner of ShippingEasy that provides an online service for purchasing USPS postage labels. ShippingEasy provides commercial discounts on these services and the interface through which you ship your orders. View our disc...

What to do if my Stamps account could not be created?

During ShippingEasy account registration, we'll attempt to register your Stamps account. However, sometimes we run into an error creating the account. When that happens, you'll see the message that says "USPS account creation failed Please try aga...