Users and Logins

Add an Additional User to my Subscription | How To

ShippingEasy grows as your business grows, offering the option to add additional services that make managing your orders and customer relations effortless. I...

Change the Primary User Login Info | How To

Making updates or changes to the primary user of your ShippingEasy account is simple. To do so, log in as the primary account owner using the current informa...

Create a New User Login for ShippingEasy | How To

Creating a multi-tenant team is one of the best ways to improve the efficiency of any shipping operation. This opens up the option to designate a specific ad...

Delete a User Login From My Account | How To

ShippingEasy does not allow for the full deletion of a user since many of the custom Reports allow you to track shipments per user. Instead, the user can be ...

Edit a User Login for my ShippingEasy Account | How To

You can make changes to any of your account's users on the SETTINGS page. Navigate to the SETTINGS page from the icon at the top of every page in the Shippi...

How to: Update my ShippingEasy email address login

Each user has a unique email address that is used to log in to your ShippingEasy account. ShippingEasy will also use this email address to send important com...

How to: Update my ShippingEasy password

Periodic password changes are often necessary to ensure your businesses security. We've made it simple to update your password as often as necessary. To upda...

Link to Activate a New User is Not Working | Troubleshoot

Admin users have the option to add additional users to a ShippingEasy account. When an additional user is created by an admin user, an activation email is se...

Login Problem - Cannot Sign Into ShippingEasy | Troubleshoot

If you are having problems logging into ShippingEasy, try these quick troubleshooting options: Do you have the correct email login? ShippingEasy will send y...

Manage User Permissions in Account | How To

ShippingEasy allows you to control the settings and actions available to each user on your account. When using multiple user logins, you can vary the roles a...

Reset Forgotten Password for ShippingEasy Account | How To

When your mind is focused on your business, it's easy to forget little things like passwords. We get it! That's why it's so easy to get help logging back int...

Video: Adding New Users to Your ShippingEasy Account

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. View the illustrated step-b...

Video: Set up a new User login

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. A quick tutorial on settin...

What tools are available to accounts with multiple users?

Multiple users pave the way for a more efficient shipping operation. Each user has a separate login and password. From there, we provide a range of options t...