eBay

Can I combine multiple eBay stores into one integration?

No. With eBay, each store you sell from is unique and is seen as a separate store within ShippingEasy. This means that if you have two stores, one under Jack...

eBay Buyer ID on Orders Page | Overview

The Buyer ID is the eBay User Name of the person buying the item on eBay. The Buyer ID displayed in ShippingEasy is linked directly to the buyer's Feedback P...

eBay Order Numbers in ShippingEasy | Overview

ShippingEasy provides two ways to reference eBay orders. eBay Sales Record Number: classically, merchants have used the Sales Record Number to identify eBay...

FAQs: Shipping eBay Global Shipping Program orders

Orders processed using eBay Global Shipping are handled the same way as a normal domestic order in ShippingEasy. A domestic label and domestic tracking numbe...

Find eBay Order URL to Query the API | How To

If you have an escalated ticket with our Customer Success team around eBay orders not syncing, you may be asked to provide ShippingEasy the eBay order URL in...

Find the Sales Record Numbers in eBay | How To

ShippingEasy has found that displaying eBay's Sales Record Numbers in the Order Number column helps to locate the order. Learn how ShippingEasy references eB...

How to use ShippingEasy with eBay Global Shipping

What address will ShippingEasy display for my eBay Global Shipping orders? On both the order and the packing slip, eBay's Global Shipper warehouse's addre...

How to: Add a custom label (SKU) to an eBay order

Customers with eBay stores can find it useful to track their products with custom labels, also know as SKUs. When custom labels (SKUs) are added to eBay prod...

Print eBay Specific Packing Slips - Shipping Rules | Guide

Certain stores, such as eBay, require that for each order you include their return policy on packing slips. We make it super helpful to automatically assign ...

Renew my eBay Authentication Token | How To

If you have noticed your eBay orders are no longer syncing, it may be that your authentication token has expired. eBay limits ShippingEasy to 18 months authe...

Select Order Statuses to Sync from eBay Store | How To

ShippingEasy will only sync "Complete" eBay orders. "Paid" orders will always sync; however, you can choose whether you'd like to sync "Unpaid" orders as wel...

What is the eBay Authentication Token?

In eBay applications such as ShippingEasy must obtain a user authentication token for each store via the user sign-in and consent process. ShippingEasy is ab...

What is the Item Number column on the ORDERS page?

The Item Number is the eBay identification number assigned to each of your eBay listings. It is created automatically, whether you are selling an item via an...

Why can't I generate a pre-paid return label for my eBay order?

If you are trying to generate a return label for an eBay order, but do not see the option available in ShippingEasy, double check that the order was not plac...

Will the Buyer ID shown in ShippingEasy link to buyer's Feedback Profile in eBay?

Yes, the Buyer ID displayed in ShippingEasy is linked directly to your buyer's Feedback Profile in eBay.  On the ORDERS page, click on a specific Buyer ID. ...

Will the Item Number displayed in ShippingEasy link to eBay?

Yes, the Item Number displayed in ShippingEasy is linked directly to your eBay listing.  On the ORDERS page, click on a specific Item Number. By clicking...