Shopify

How to use ShippingEasy with Shopify Locations

Shopify's Locations feature manages inventory and fulfillment at multiple locations. ShippingEasy supports this by including the Shopify location in every sh...

Shopify Notification Emails | FAQs

Shopify automatically sends shipment notifications to your buyers after orders are updated as shipped. Yet, ShippingEasy also provides email notification opt...

How to: Configure Shopify for gift orders

Many shoppers turn to online stores for their gift purchases. Although Shopify does not provide a standard feature for defining gift orders, you can easily c...

Will Shopify products marked for third party fulfillment sync into ShippingEasy?

No. Shopify allows for fulfillment to be configured on a product level. ShippingEasy will only sync line items containing products with a "Fulfillment servic...

Will Shopify digital products or services sync into ShippingEasy?

No, ShippingEasy will not sync order line items for digital products from your Shopify store. This means that if a Shopify order contains: only digital pr...

How to: Select which order statuses sync from Shopify into ShippingEasy

ShippingEasy will show the status information from each order from your store on the ORDERS page. The following order statuses from Shopify will automaticall...

Will my Shopify orders update when I change the recipient's address?

Yes, if you change the Ship To address for an order in Shopify, that change will update in ShippingEasy during each automatic sync once per hour, or via a ma...

How are order statuses mapped from Shopify to ShippingEasy?

ShippingEasy populates order information from your Shopify store to the following statuses on on the ORDERS page: PAID AND UNFULFILLED maps to Awaiting Fu...

Shipping Optimization for Shopify Stores on Basic & Professional Plans

If you'd like your own PDF copy of this guide, please see the attachment at the bottom of this page. SHIPPING OPTIMIZATION                   ...

Troubleshoot: Syncing Shopify orders

By default, ShippingEasy will automatically sync any order with an "Unfulfilled" status. The first download will contain orders from the last 14 days. Subseq...

What product details for my Shopify orders are displayed on my packing slips?

Within your ShippingEasy STORES & ORDERS settings, you have the option to "Display Product Options". Learn more about setting this up. These product options ...

Shipping Optimization for Shopify Business & Unlimited Plans

If you'd like your own PDF copy of this guide, please see the attachment at the bottom of this page.                        SHOPIFY STORE OPTIMIZATION...