Tracking

Add a tracking number to drop shipped orders | How To

Merchants who drop ship can track orders even if packing is done elsewhere. It's made possible by adding a tracking number to drop shipped orders. ShippingEasy can even send this information back to your integrated store! To add a tracking number ...

Can I follow my UPS Delivery?

Yes. Take a look at UPS's guide.   Related articles: How to: Track my shipmentsWhat will my UPS pick up schedule be? UPS Supplies: Ordering Details (FREE) What is UPS Paperless Invoice and how do I enroll? UPS Holiday Schedule

FAQ: Tracking shipments

Tracking your shipments is an important part of the shipping process. ShippingEasy provides tracking capabilities within the app while each carrier we integrate with offers their own unique methods of tracking a shipment. Find more information abo...

How can I track my FedEx shipments?

ShippingEasy makes it easy to track your FedEx shipments in app from your SHIPMENT HISTORY page. Please follow this link for more information: Where can I find the tracking information for my labels? You can also locate the tracking status for an...

How can I track my UPS shipments?

ShippingEasy makes it easy to track your UPS shipments in app from your SHIPMENT HISTORY page. Please follow this link for more information: Where can I find the tracking information for my labels?  You can also locate the tracking status for any...

How do I know if my package has arrived or is late?

Making sure your packages arrive safely and on time is essential to running your business. At ShippingEasy, we make sure you can keep track of the status of all your shipments. TIP: Delivery Confirmation emails can be configured to automatically n...

How to: Export my tracking numbers to a report

You can easily export your tracking numbers for past shipments by running a Shipping Report. Navigate to REPORTS page from anywhere in the ShippingEasy app. From there, you can run your report by following these steps.  Once you download your Ship...

How to: Obtain a refund for a late Priority Mail Express delivery

Priority Mail Express is a time guaranteed service through the USPS. USPS is a separate entity from ShippingEasy. You will need to login to your USPS account to request a refund directly with them. Go to USPS.com to get started. In order for a ref...

Tracking Real-Time Shipment Statuses in ShippingEasy | FAQs

ShippingEasy pulls tracking information directly from USPS.com and makes this information available on your SHIPMENT HISTORY page. By default, the "Delivery" column displays to the right of the "Tracking" number column. Just hover your mouse over ...

What confirmation options are available with each Carrier and Service?

ShippingEasy subscribers can access USPS, UPS, and FedEx rates right from their ShippingEasy accounts. Each carrier offers a unique selection of confirmation options, which vary by each service. We outline below the confirmation options available ...

What do FedEx Tracking Statuses mean?

ShippingEasy only provides real-time delivery status updates for Overnighted FedEx labels. The following list is a collection of FedEx statuses that may appear in relation to the icons on the SHIPMENT HISTORY page tracking column. For more detaile...

What do the USPS tracking status updates mean?

The following table is a list of the most common USPS tracking statuses and their meanings, according to the USPS website. You can also locate the tracking status for any USPS shipment at their website: USPS Track & Confirm If the status has not c...

What do UPS Tracking Statuses mean?

ShippingEasy only provides real-time delivery status updates for Overnighted UPS labels. The following list is a collection of UPS statuses that may appear in relation to the icons on the SHIPMENT HISTORY page tracking column.  For more detailed U...

What is the USPS Missing Mail App?

The Missing Mail App from USPS is a free, 24/7 service available to all classes of mail that do not arrive at their destination on time. Customers may log into their USPS account at https://missingmail.usps.com and enter details of their missing i...

Why does my shipment's USPS tracking status say "Shipping Label Created"?

When a USPS label is created for a service that included delivery confirmation, a tracking number is assigned. If the shipment has not yet been scanned by a USPS carrier, then the tracking status on USPS.com will only show "Shipping Label Created"...

Why does USPS show my package as Delivered if I just shipped it?

There are a couple of reasons that your tracking number might reflect a "Delivered" status, even though you just generated a label or shipped the package. Incorrect scan event by USPS: If your packages shows as "Delivered" to the same City and...

Will my store be updated automatically with my shipping status and tracking number?

As soon as you process a shipment that came through your store, ShippingEasy will automatically update your store's admin panel with the shipment's tracking number and update its status to shipped. Need help with integration? We have guides for st...