Printing troubleshooting

ConnectEasy Prints Multiple Labels (MAC) | Troubleshoot

ConnectEasy can be a great way to simplify your printing. However, it also relies on the correct configuration of your computer settings to function at it's ...

CUPS Driver for Zebra Printers on Mac - ConnectEasy | Troubleshoot

Mac uses two printing systems: CUPS and Carbon. Shippingeasy's printing software ConnectEasy uses CUPS to complete postage printing jobs. What is CUPS? CUPS...

DYMO Labelwriter Printing Problems | Troubleshoot

If you are having trouble printing with your DYMO Labelwriter, use this guide to troubleshoot common DYMO printer issues. Don't forget to keep in mind that D...

Fix Print Error "Unable to Convert to Postscript File" | How To

There are occasions in which printers that are connected to Mac computers do not have the ability to convert to postscript files in a way that can be "read" ...

How to: Calibrate a Zebra printer

There may be times when it's necessary to recalibrate your Zebra printer in order to solve issues such as margin setting and offset not working, as well as i...

How to: Set default printer paper size on a Mac (Chrome)

Chrome and Mac OS X print paper sizes are set to US Letter format by default. If your labels are not printing the correct size, it may be necessary to adjust...

How to: Set default printer paper size on a Mac (Firefox)

The Apple operating system, OS X, it is setup by default to use the US Letter format under the "Print & Scan" settings page (you can find this page under "Sy...

How to: Set default printer paper size on a Mac (Safari)

Safari uses the printer settings in Mac OS X to determine which printer and paper size settings are used. Because Mac OS X print paper sizes are set to US Le...

How to: Update Adobe Reader for PC

As the labels you generate with ShippingEasy are available to you as PDF files, ensuring that your Adobe Reader is up-to-date is a great place to start!So, h...

Labels Printing Small - Dymo Printer | Troubleshoot

If the print on your DYMO-printed label is small, there are some ways you can troubleshoot. After trying out these steps, if you are still experiencing issue...

Print my documents from a PDF | How To

ShippingEasy provides several options for printing labels, packing slips, and pick lists. You can integrate your printer and send print jobs directly to your...

Printing Problem - Hardware and Software | Troubleshoot

To help you resume your workflow quickly, we've compiled a list of questions to help troubleshoot common printer problems you may encounter. Hardware Is you...

Printing with ConnectEasy | Troubleshoot

ConnectEasy is designed to make printing from ShippingEasy simple and easy. However, if you encounter an issue, this troubleshooting guide will help to resol...

Rollo Printing Problems | Troubleshoot

If you are having problems printing labels with your Rollo printer, the best place to find information is with Rollo's troubleshooting guides. To get started...

Set up and print with Google Cloud Print | How To

Google has announced that Cloud Print is being retired in December 2020. Google Cloud Print allows you to print to a selected printer whenever you're signed ...

Update Adobe Reader for Mac | How To

Occasionally, Adobe releases updates for Reader which, if not updated in a timely manner, can cause issues with opening and reading PDFs. On a Mac, updating ...

What do I do if my labels are printing blank from Firefox on a Mac?

Firefox's update to v 34.0.5 has resulted in labels printing blank. If you are using Firefox as your browser on a Mac, you should be able to correct this pro...

Which driver do I need to use a Dymo printer with Mac or PC?

If you have a Dymo printer, it is typically best to use the latest Dymo printer driver available. To download or verify you are using the latest printer dri...

Why do my labels reprint in the wrong format after I change my settings?

Shipping labels generated in ShippingEasy are in the PDF format. This means that the image will not change when you simply reprint it, even after you change ...

Why don't my labels print correctly on my Zebra printer?

If you notice your labels look small or blurry on your Zebra Printer, follow the steps below to change the size and clarity of the label. This is the default...

Why is the font on my label so small?

Unfortunately, the font size on the label is not something that ShippingEasy can change. The USPS label is standardized by our labelserver hosted by Stamps.c...

Zebra Printing Problems | Troubleshoot

If you are having trouble printing with your Zebra Printer, use this guide for help with some of the more common Zebra printer issues. Click through to the s...