Questions about Labels

Can I add "Return Service Requested" to a USPS label in ShippingEasy?

Ancillary services endorsements, such as "Return Service Requested", are not able to be added to USPS labels in ShippingEasy at this time. If you are shippin...

Why didn't my logo print on my shipping label?

Branded logos on labels are included with all paid subscriptions (Basic and above plans). Starter subscribers will see the ShippingEasy logo featured on elig...

Edit a Label | How To

We get it - mistakes happen! Perhaps your customer requested an address update after you already purchased their label or you accidentally selected the wrong...

Why is the postage cost showing on my label?

ShippingEasy offers what is called "Stealth Postage" (hidden postage) on most USPS services. However, there are a few exceptions that prohibit this feature: ...

Character Limits for FedEx Labels | Overview

To ensure all of the information you need gets printed on your label, make sure you understand the character limits for FedEx labels.  Ship From - FedEx Char...

Character Limits for UPS Labels | Overview

To ensure all of the information you need gets printed on your label, make sure you understand the character limits for UPS labels.  Field Maximum charact...

Character Limits for USPS Labels | Overview

To ensure all of the information you need gets printed on your label, make sure you understand the character limits for each carrier's label.  Ship From - US...

Which labels can I use for a thermal printer?

If you are using a thermal label printer, please use the labels recommended for your printer by the manufacturer. If you choose to use a third party label o...

Which 4x8 labels do you recommend?

When printing USPS postage, you can opt to print labels onto 4x8 label paper. This option is best used with thermal label printers. If you are using a therm...

Which 4x5 labels do you recommend?

By default, ShippingEasy prints out 4x6 labels, though you can change to 4x5 labels should you prefer that size. If you are using a thermal label printer th...

Which 4x6 labels do you recommend?

By default, ShippingEasy prints out 4x6 labels, though you can change to 4x5 or 4x8 labels should you prefer those sizes. If you are using a thermal label pr...

Why does the company name show up twice on UPS and FedEx labels?

UPS and FedEx require an entry for both "Ship To" and "Attention To" Company on the label. This is for the purposes of shipping to a business, with the compa...

Why is my order number not showing up on my label?

If you are shipping a Domestic First Class Envelope/Flat or shipping internationally using First Class Mail or Priority Mail service, you will not see your o...

How do I get a refund for a label I didn't use?

If for some reason you end up not using a label - an order cancellation, incorrect information or an updated order is made - USPS allows up to 30 days to can...

Print postage using NetStamps from Stamps.com | How To

Stamps.com allows you to print single stamp postage on sheets or rolls via their NetStamps system. Follow these steps to print your postage. How to: print po...

Calculate First-Class Package International Service Rates | Overview

ShippingEasy partners with Stamps.com to provide rates for First Class Mail International (FCMI) shipments. The rate for these shipments is calculated based ...

What is the difference between duplicating and reprinting a label?

Duplicating and reprinting a label are two very helpful but very different ways to regenerate a specific shipping label. Duplicating a label When you duplica...