Questions about Labels

Can I add "Return Service Requested" to a USPS label in ShippingEasy?

Ancillary services endorsements, such as "Return Service Requested", are not able to be added to USPS labels in ShippingEasy at this time. If you are shipping an package that requires this service endorsement, you may be able to hand-write the end...

Why didn't my logo print on my shipping label?

NOTE: branded logos on labels are included with all paid subscriptions (Basic and above plans). Starter subscribers will see the ShippingEasy logo featured on eligible labels. If you have configured your store to display a logo on your shipping la...

Edit a Label | How To

We get it - mistakes happen! Perhaps your customer requested an address update after you already purchased their label or you accidentally selected the wrong carrier service. Regardless of the reason, if you make an error on a label you will need ...

Why is the postage cost showing on my label?

ShippingEasy offers what is called "Stealth Postage" (hidden postage) on most USPS services. However, there are a few exceptions that prohibit this feature: Large Envelope/Flat package: the charm of this package type is its discounted pricing. ...

What are the character limits for FedEx labels?

To ensure all of the information you need gets printed on your label, make sure you understand the character limits for FedEx labels.  Ship From: Field Maximum character count Name (First and Last combined) 35 Company name 30 Address lin...

What are the character limits for UPS labels?

To ensure all of the information you need gets printed on your label, make sure you understand the character limits for UPS labels.  Field Maximum character count First/Last Name 35 Company 35 Address line 1 35 Addre...

What are the character limits for USPS labels?

To ensure all of the information you need gets printed on your label, make sure you understand the character limits for each carrier's label.  Ship From: Field Maximum character count Name (First and Last combined) 46 Company name 46 Add...

Which labels can I use for a thermal printer?

If you are using a thermal label printer, please use the labels recommended for your printer by the manufacturer. If you choose to use a third party label or one not produced by the manufacturer, then you may void your thermal printer warranty. T...

Which 4x8 labels do you recommend?

When printing USPS postage, you can opt to print labels onto 4x8 label paper. This option is best used with thermal label printers. If you are using a thermal label printer that prints 4x8 labels, please use the type recommended for your printer ...

Which 4x5 labels do you recommend?

By default, ShippingEasy prints out 4x6 labels, though you can change to 4x5 labels should you prefer that size. If you are using a thermal label printer that prints 4x5 labels, please use the type recommended for your printer by the manufacturer...

Which 4x6 labels do you recommend?

By default, ShippingEasy prints out 4x6 labels, though you can change to 4x5 or 4x8 labels should you prefer those sizes. If you are using a thermal label printer that prints 4x6 labels, please use the type recommended for your printer by the manu...

Why does the company name show up twice on UPS and FedEx labels?

UPS and FedEx require an entry for both "Ship To" and "Attention To" Company on the label. This is for the purposes of shipping to a business, with the company name listed as the "Ship To" and the intended recipient within the company listed as "A...

How long do I have to ship packages once I have printed labels?

While most carriers will accept packages within a few days of printing labels, it's best to set the ship date to the day you actually plan to send a package out. IMPORTANT: it is at the discretion of the carrier and/or post office to accept a pack...

Why is my order number not showing up on my label?

If you are shipping a Domestic First Class Envelope/Flat or shipping internationally using First Class Mail or Priority Mail service, you will not see your order number appear on the label as the USPS does not support this currently.   Related ar...

How do I get a refund for a label I didn't use?

If for some reason you end up not using a label - an order cancellation, incorrect information or an updated order is made - USPS allows up to 30 days to cancel a label and get a refund for the postage purchased. We've made it simple: check out ou...

Print postage using NetStamps from Stamps.com | How To

Stamps.com allows you to print single stamp postage on sheets or rolls via their NetStamps system. Follow these steps to print your postage. How to: print postage using NetStamps from Stamps.com Select the Mail Tab. In the Print On Drop Down ...

Calculate First-Class Package International Service Rates | Overview

ShippingEasy partners with Stamps.com to provide rates for First Class Mail International (FCMI) shipments. The rate for these shipments is calculated based on a weight-range and County Price Group. Package Weight: Since costs are based on a weig...

What is the difference between duplicating and reprinting a label?

Duplicating and reprinting a label are two very helpful but very different ways to regenerate a specific shipping label.  Duplicating a label When you duplicate a label, you are essentially requesting a new label be created and purchased for the s...