Return Labels

Return Postage Options | Guide

ShippingEasy provides Prepaid returns to accommodate any return policy. ShippingEasy does not provide a portal for your customers to request a return label f...

Pay-On-Use Return Labels | FAQs

Pay-on-Use Return Labels are only available for accounts that requested access before October 1, 2020. Unlike prepaid returns, Pay-On-Use Return (POUR) Label...

Services Prohibited for Return Shipments | Overview

Some express shipping services do allow for return labels to be generated, however, a few do not. Below are the shipping services that do not allow for retur...

UPS Return Label Settings | Overview

When you connect your UPS account to ShippingEasy, you have the option to create return labels using UPS services. Return labels are not available for UPS Su...

Return an order that is not in my Shipment History | How To

We know - no one likes returns. But since they are a reality of eCommerce, we have made it easy to generate a return label - whether or not you processed the...

Can I create a return label?

When you can create a return label: ShippingEasy offers easy prepaid returns for domestic shipments. For more information, take a look at our step by step g...

Create a Pay-On-Use Return label | How To

Pay-on-Use Return labels are only available for accounts that requested access before October 1, 2020. ShippingEasy enables you to purchase and generate Pay-...

Can I return ship a package I sent to Canada?

Unfortunately, ShippingEasy only supports shipping orders that are originating from the United States. It was possible to send the original shipment to Canad...

Create a prepaid return label | How To

If your customer needs to return an item to you, ShippingEasy allows you to purchase and generate a prepaid label, and get it to your customer with just a fe...

Prepaid Return Shipments | FAQs

In ShippingEasy, you can create a prepaid return label from the original order. A prepaid return label is purchased by a merchant, paid for when printed, and...

Can I create a return label for an International shipment?

A Ship From address in ShippingEasy must be a US-based address.  Unlike domestic returns, you cannot create a return label for an international shipment in S...