Return Labels

Return Postage Options | Guide

ShippingEasy provides Prepaid returns to accommodate any return policy. ShippingEasy does not provide a portal for your customers to request a return label f...

Pay-On-Use Return Labels | FAQs

Pay-on-Use Return Labels are only available for accounts that requested access before October 1, 2020. Unlike prepaid returns, Pay-On-Use Return (POUR) Label...

Services Prohibited for Return Shipments | Overview

Some express shipping services do allow for return labels to be generated, however, a few do not. Below are the shipping services that do not allow for retur...

UPS Return Label Settings | Overview

When you connect your UPS account to ShippingEasy, you have the option to create return labels using UPS services. Return labels are not available for UPS Su...

Create a Return Order Not in My Shipment History | How To

We know - no one likes returns. But since they are a reality of eCommerce, we have made it easy to generate a return label - whether or not you processed the...

Can I create a return label?

When you can create a return label: ShippingEasy offers easy prepaid returns for domestic shipments. For more information, take a look at our step by step g...

Create a Pay-On-Use Return label | How To

Pay-on-Use Return labels are only available for accounts that requested access before October 1, 2020. ShippingEasy enables you to purchase and generate Pay-...

Can I return ship a package I sent to Canada?

Unfortunately, ShippingEasy only supports shipping orders that are originating from the United States. It was possible to send the original shipment to Canad...

Create a Prepaid Return Label | How To

If your customer needs to return an item to you, ShippingEasy allows you to purchase and generate a prepaid label, and get it to your customer with just a fe...

Prepaid Return Shipments | FAQs

In ShippingEasy, you can create a prepaid return label from the original order. A prepaid return label is purchased by a merchant, paid for when printed, and...

Can I create a return label for an International shipment?

A Ship From address in ShippingEasy must be a US-based address.  Unlike domestic returns, you cannot create a return label for an international shipment in S...