General Info

Can I insure my international shipments?

Yes! Insuring international shipments is especially important. Once your package leaves the US, it's difficult to know how each country handles delivery. Jus...

Fully Insure Orders Over a Minimum Value | How To

Many of our shippers like to insure their packages based on their customers’ order total. This article will explain, step-by-step, how to ensure that orders ...

How much does shipment insurance cost?

ShippingEasy provides affordable shipment insurance via our partner Shipsurance. Packages shipped using USPS can add additional coverage through Shipsurance....

How much insurance should I buy for a UPS shipment that's already insured for $100?

You should buy enough insurance to cover the full value of the shipment. While UPS shipments automatically include $100 of UPS insurance, ShippingEasy does n...

Insurance Options in ShippingEasy

Shipping insurance protects your packages whether they are lost, stolen, or damaged during transit. In ShippingEasy, you can choose to go with the carrier in...

Insure a Multibox Shipment | How To

Insuring a multiple package shipment in ShippingEasy is easy. Depending on the carrier, you have the option to purchase Shipsurance through ShippingEasy or c...

Insure a package | How To

You have got a package you want to insure ... it is simple! ShippingEasy will provide you with an insurance quote from our partner Shipsurance and your insur...

Limits on Shipment Insurance | Overview

Shipments can only be insured if they have tracking included on the package. This includes delivery confirmation, signature confirmation or adult signature c...

Receipt for ShippingEasy Subscription Charges | Overview

ShippingEasy account owners will receive a receipt each month, via email with a subject similar to: Your ShippingEasy, Inc. receipt [#1234-1234] The receip...

Set Up Insurance Defaults For My Shipments | How To

Setting insurance defaults is the first step in automating insurance coverage for your shipments. ShippingEasy’s insurance settings allow you to tell the sys...

Video: Shipment Insurance Overview

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Automatically insure packa...

What does "Insurance is not available with this service/packaging combo" mean?

You may encounter the error "Insurance is not available with this service/packaging combo" when trying to add insurance to a USPS shipment that does not incl...

What does the error message "we are unable to confirm insurance" mean?

On occasion, you may encounter an error when purchasing shipment insurance: We were unable to confirm insurance: Unexpected error received while processing i...

Which carriers will insure the shipping costs associated with a shipment?

Depending on the insurance carrier you are using to cover your shipments, you may be able to insure the shipping costs associated with a shipment. With Ships...