ConnectEasy (fast browser-based printing | scales)

Are scales with USB converters supported by ConnectEasy?

ConnectEasy can only support scales with a native USB interface. Some scales, such as the Metler Toledo PS60, can use a 9-pin connector or something similar...

Can I use ConnectEasy to integrate a printer on a Mac with ShippingEasy?

Yes! For step-by-step instructions, take a look at our Mac setup guide.  

Add ConnectEasy to Starter Plan - ShippingEasy Subscription | How To

ConnectEasy is a unique and highly versatile tool for printing labels and weighing packages. It enables ShippingEasy to integrate with your hardware in a wid...

Can I use ConnectEasy to integrate a printer on a PC with ShippingEasy?

Yes! For step-by-step instructions, take a look at our Windows setup guide.  

Can I use ConnectEasy to integrate my USB scale with ShippingEasy?

Yes!  There are a lot of advantages to integrating your USB scale with ShippingEasy, from reductions in human error to time saved entering data or calculatin...

Configure ConnectEasy for printing | How To

ConnectEasy provides a direct connection to your computer's printers. Before configuring ConnectEasy, make sure that you have installed the application on yo...

ConnectEasy - Hardware Integration | FAQs

Developed with our strategic partner, PrintNode, ShippingEasy offers ConnectEasy - a unique and highly versatile tool for weighing packages and printing ship...

ConnectEasy for Mac - Application | Guide

ConnectEasy is all-in-one tool for printing shipping labels and weighing packages that enables ShippingEasy to integrate with your hardware in a wide range o...

ConnectEasy for Windows - Application | Guide

ConnectEasy is all-in-one tool for printing shipping labels and weighing packages that enables ShippingEasy to integrate with your hardware in a wide range o...

Do I have the latest version of ConnectEasy?

We're always looking for ways to improve the ShippingEasy app - and ConnectEasy is no exception! With each update we make, a new version of ConnectEasy is bo...

Generate a PDF When ConnectEasy is Enabled | How To

ConnectEasy saves a tremendous amount of time by-passing the need to open your labels and other documents as a PDF before printing. However, on occasion, you...

How do I know if I'm using ConnectEasy?

This guide will help you to determine if your ShippingEasy account is using ConnectEasy to send print jobs directly to your printer, or if it is set up to pr...

How to: Add ConnectEasy as a trusted program

One of our favorite ways to help make your shipping process faster is with our very own printing software, ConnectEasy!  If you've recently installed this s...

How to: Install ConnectEasy (Mac)

This guide details the steps to install ConnectEasy on a Mac. If you are interested in installing ConnectEasy on a Windows PC, please reference our Windows i...

How to: Uninstall ConnectEasy (Mac)

This guide details uninstalling ConnectEasy on a Mac. If you are interested in uninstalling ConnectEasy on a Windows PC, please reference our Windows uninsta...

How to: View ConnectEasy print history

From within the ConnectEasy application on your computer, you will see a tab entitled "Account". On that page, you will see a link that says "here". Click "h...

Install ConnectEasy (Windows) | How To

This guide details installing ConnectEasy on a Windows PC. If you are interested in installing ConnectEasy on a Mac, please reference our Mac installation gu...

Open a PDF for a Return Label if using ConnectEasy | How To

ShippingEasy provides two options for generating return labels: automatically email the return label generate as a soft copy which can be printed If you've...

Printing with ConnectEasy | FAQs

ConnectEasy provides a direct connection to your computer's printers. You can choose unique printers for each type of document: labels, packing slips, pick l...

Set Paper Size Defaults in ConnectEasy (Mac) | How To

If you use a Mac, and you're experiencing problems with the quality or size of your labels printed via ConnectEasy, we recommend that you verify your Label s...

Troubleshoot: DYMO USB scales disconnecting from ConnectEasy

If you are experiencing an issue with your DYMO M10 or M25 USB scale disconnecting from ConnectEasy, it is most often a hardware issue rather than with our p...

Verify ConnectEasy is Running and Reconnect | How To

If you use ConnectEasy and find that your print jobs are not printing, it can be helpful to verify ConnectEasy is running on your computer and to reconnect C...

Video: Configure ConnectEasy for Printing

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Related articles: FAQs: ...

Video: How to Set Paper Size on an Apple Computer using ConnectEasy

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Related articles: How to...

Video: Install ConnectEasy on an Apple Computer

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Related articles: Can I ...

Video: Install ConnectEasy onto a Windows Computer

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Related articles Do I hav...

What is the error "identity of the developer cannot be confirmed"?

When installing ConnectEasy on Macs, you may run across the error message: "ConnectEasy" can't be opened because the identity of the developer cannot be conf...

Where can I find the ConnectEasy app on my computer?

On occasion you'll need to access the ConnectEasy app from your computer.  This might come up if you need to reboot ConnectEasy, check which version you have...

Where can I find the ConnectEasy identifier and passphrase?

The ConnectEasy identifier and passphrase are located on the CONNECTEASY page within the ShippingEasy app. To locate those, follow these steps: From above t...

Which computers need to have ConnectEasy installed?

ConnectEasy allows you to directly integrate ShippingEasy with your printer. If you aren't already using ConnectEasy, learn more. In order to relay print job...