ConnectEasy (fast browser-based printing | scales)

Are scales with USB converters supported by ConnectEasy?

ConnectEasy can only support scales with a native USB interface. Some scales, such as the Metler Toledo PS60, can use a 9-pin connector or something similar. Converters such as these are useful for emulating a serial port on computers which don't...

Can I use ConnectEasy to integrate a printer on a Mac with ShippingEasy?

Yes! For step-by-step instructions, take a look at our Mac setup guide.   Related articles: Which computers need to have ConnectEasy installed?FAQs: ConnectEasyFAQs: Printing with ConnectEasyHow do I know if I have the latest version of Conne...

Add ConnectEasy to Starter Plan - ShippingEasy Subscription | How To

ConnectEasy is a unique and highly versatile tool for printing labels and weighing packages. It enables ShippingEasy to integrate with your hardware in a wide range of configurations, including printing to multiple printers, reading weights direct...

Can I use ConnectEasy to integrate a printer on a PC with ShippingEasy?

Yes! For step-by-step instructions, take a look at our Windows setup guide.   Related articles: Which computers need to have ConnectEasy installed?FAQs: ConnectEasyFAQs: Printing with ConnectEasyHow do I know if I have the latest version of C...

Can I use ConnectEasy to integrate my USB scale with ShippingEasy?

Yes!  There are a lot of advantages to integrating your USB scale with ShippingEasy, from reductions in human error to time saved entering data or calculating postage. Find a list of supported scales: What USB scales do you recommend and integ...

ConnectEasy - Hardware Integration | FAQs

Developed with our strategic partner, PrintNode, ShippingEasy offers ConnectEasy - a unique and highly versatile tool for weighing packages and printing shipping labels. Consider it an all-in-one tool that enables ShippingEasy to integrate with yo...

ConnectEasy for Mac - Application | Guide

ConnectEasy is all-in-one tool for printing shipping labels and weighing packages that enables ShippingEasy to integrate with your hardware in a wide range of configurations. Once installed, ConnectEasy provides an array of additional settings and...

ConnectEasy for Windows - Application | Guide

ConnectEasy is all-in-one tool for printing shipping labels and weighing packages that enables ShippingEasy to integrate with your hardware in a wide range of configurations. Once installed, ConnectEasy provides an array of additional settings and...

Do I have the latest version of ConnectEasy?

We're always looking for ways to improve the ShippingEasy app - and ConnectEasy is no exception! With each update we make, a new version of ConnectEasy is born. Don't worry, we make it easy to find which version of ConnectEasy you're using!   The ...

FAQs: Printing with ConnectEasy

ConnectEasy provides a direct connection to your computer's printers. You can choose unique printers for each type of document: labels, packing slips, pick lists, and customs forms. By sending print jobs directly to your printer, there is no longe...

How do I know if I'm using ConnectEasy?

This guide will help you to determine if your ShippingEasy account is using ConnectEasy to send print jobs directly to your printer, or if it is set up to print to PDF only - sending print jobs to another tab in your web browser. For help troubles...

How to: Add ConnectEasy as a trusted program

One of our favorite ways to help make your shipping process faster is with our very own printing software, ConnectEasy!  If you've recently installed this software, you may have gotten an alert from your computer recognizing it as malware. Don't ...

How to: Configure ConnectEasy for printing

ConnectEasy provides a direct connection to your computer's printers. Before configuring ConnectEasy, make sure that you've installed the application on your computer. We have OS specific installation guides - click below for your system: Install...

How to: Generate a PDF when ConnectEasy is enabled

ConnectEasy saves a tremendous amount of time by-passing the need to open your labels and other documents as a PDF before printing. However, on occasion you'll find that you need a PDF copy of something that you'd normally send directly to print. ...

How to: Install ConnectEasy (Mac)

This guide details the steps to install ConnectEasy on a Mac. If you are interested in installing ConnectEasy on a Windows PC, please reference our Windows installation guide. ConnectEasy is a versatile app that interfaces with ShippingEasy to in...

How to: Install ConnectEasy (Windows)

This guide details installing ConnectEasy on a Windows PC. If you are interested in installing ConnectEasy on a Mac, please reference our Mac installation guide. ConnectEasy is a versatile app that interfaces with ShippingEasy to integrate your h...

How to: Set paper size defaults in ConnectEasy (Mac)

If you use a Mac, and you're experiencing problems with the quality or size of your labels printed via ConnectEasy, we recommend that you verify your Label settings first, and then set paper size defaults within the ConnectEasy application. NOTE: ...

How to: Uninstall ConnectEasy (Mac)

This guide details uninstalling ConnectEasy on a Mac. If you are interested in uninstalling ConnectEasy on a Windows PC, please reference our Windows uninstallation guide. If you want to install a new version of ConnectEasy or stop using Connec...

How to: View ConnectEasy print history

From within the ConnectEasy application on your computer, you will see a tab entitled "Account". On that page, you will see a link that says "here". Click "here" to access your history.    NOTE: If you change your password on this account, Shipp...

Open a PDF for a Return Label if using ConnectEasy | How To

ShippingEasy provides two options for generating return labels: automatically email the return label generate as a soft copy which can be printed If you've chosen this second option, ShippingEasy will print the label to your chosen printer. This...

Troubleshoot: DYMO USB scales disconnecting from ConnectEasy

If you are experiencing an issue with your DYMO M10 or M25 USB scale disconnecting from ConnectEasy, it is most often a hardware issue rather than with our printing product. This is because DYMO devices use USB chips which have some unpredictable ...

Verify ConnectEasy is Running and Reconnect | How To

If you use ConnectEasy and find that your print jobs are not printing, it can be helpful to verify ConnectEasy is running on your computer, and to reconnect ConnectEasy, in the event that it is already running. Verify ConnectEasy status in Shippi...

Video: Configure ConnectEasy for Printing

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Related articles: FAQs: ConnectEasyFAQs: Printing with ConnectEasyHow to: Add ConnectEasy as a trusted programHow ...

Video: How to Set Paper Size on an Apple Computer using ConnectEasy

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Related articles: How to: Open a PDF for a return label if using ConnectEasyHow to: Reconnect ConnectEasyHow to: S...

Video: Install ConnectEasy on an Apple Computer

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Related articles: Can I use ConnectEasy to integrate a printer on a Mac with ShippingEasy?FAQs: ConnectEasyFAQs: P...

Video: Install ConnectEasy onto a Windows Computer

Welcome to ShippingEasy's video tutorial series! Find more videos on our YouTube channel or type "video" in the search bar above. Related articles Do I have the latest version of ConnectEasy?FAQs: ConnectEasyFAQs: Printing with ConnectEasyHow to...

What is the error "identity of the developer cannot be confirmed"?

When installing ConnectEasy on Macs, you may run across the error message: "ConnectEasy" can't be opened because the identity of the developer cannot be confirmed. This error may occur during the initial launching of ConnectEasy, due to recent se...

Where can I find the ConnectEasy app on my computer?

On occasion you'll need to access the ConnectEasy app from your computer.  This might come up if you need to reboot ConnectEasy, check which version you have, or enable it for scales.   The icon to launch the ConnectEasy app should be readily vis...

Where can I find the ConnectEasy identifier and passphrase?

The ConnectEasy identifier and passphrase are located on the CONNECTEASY page within the ShippingEasy app. To locate those, follow these steps: From aboove the blue menu bar, navigate to the SETTINGS icon. Under HARDWARE & DEVICES, click on CONN...

Which computers need to have ConnectEasy installed?

ConnectEasy allows you to directly integrate ShippingEasy with your printer. If you aren't already using ConnectEasy, learn more. In order to relay print jobs to a printer, ConnectEasy needs to be installed and running on a computer that is connec...