General Carrier Info
3rd Party Phonebook - Carriers
We're bursting at the seams with shipping knowledge, but the service providers available from ShippingEasy are the true experts on their services! If you have questions specifically about your carrier account or shipment status, we recommend reac...
Advance Ship Dates and Post-Dated Labels | Overview
Each carrier has unique requirements for post dating shipments.
When carriers support advanced ship dates, you can designate a cutoff time in ShippingEasy to always advanced to the following date. Learn how to advance ship dates.
If you have post-...
Can I advance a ship date for USPS shipments?
Yes. USPS shipment dates can be advanced up to six days in the future.
Related articles:
How to: Advance the ship date of shipmentsHow to: Schedule a USPS pickup for my packagesCan I advance a ship date for UPS or FedEx shipments?Can I adva...
Can I obtain my Express1 transaction history?
Yes. If you need to obtain your transaction history with Express1, our former USPS shipping provider, it is best to contact the rate provider directly.
Express1 can be reached by phone at 1-800-399-3971. Just request a report on all transactions,...
Can I send tobacco through the USPS?
There are very few instances when tobacco can be mailed. For the most part, it falls under the USPS restricted mail category.
Cigarettes and smokeless tobacco can only be sent through the USPS in a few particular circumstances:
Hawaii/Alaska: the...
Confirm my international consolidator services are turned on | How To
ShippingEasy can connect with a number of consolidators to keep your international shipping costs low. Find out what International Consolidators ShippingEasy supports.
To see the services of a shipment consolidator, you must first confirm your ac...
How does Declared Value work for UPS and FedEx shipments?
FedEx and UPS shipments are automatically protected up to $100 for loss or damage, but if you require more protection then you will need to declare a higher value for protection and pay an additional charge.
For UPS and FedEx, the declared value ...
How to: Bill my FedEx shipments to a third party account
If you have integrated an existing FedEx account with ShippingEasy, you'll have the option to bill your FedEx shipments to your account or a third party. Learn more about connecting your FedEx account.
Specify billing to a third party for both ind...
How to: Send a Delivery Confirmation email when a package is delivered
With a Delivery Confirmation email, you can automatically notify your buyers that their order has been delivered. You can even receive a copy of the Delivery Confirmation email to your business. For drop shipped orders, ShippingEasy can trigger au...
Save Third Party Account Credentials for Postage | How To
If you ship via UPS, FedEx, or DHL Express, you may find yourself billing postage costs to a third party. We save you time with options to save these credentials for future use. Save third party UPS, FedEx, or DHL Express account information befor...
Shipping alcohol with USPS, UPS, and FedEx
Mailing and shipping alcohol carries certain restrictions based on the carrier you are choosing. In this article, we go over shipping alcohol through the main three carriers:
USPS
UPS
FedEx
USPS
USPS does not allow for the mailing or shipment ...
USPS Service Alerts
USPS will post notices from time to time on their site.
Find the most current USPS Services Alerts.
State specific news can be found on the USPS Local News page.
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What are the USPS' restrictions on sending mail?
USPS places restrictions on shipping items such as handguns and alcohol.
Most likely the items you need to ship can, in fact, be shipped. This list is not exhaustive, but in most cases, here are the USPS’ restrictions:
Stamped mail over 13 oz. m...
What mail services are available through ShippingEasy?
USPS Services
Carrier
Service
Domestic
International
Military
USPS
Priority Mail Express
X
X
X
Priority Mail
X
X
X
Media Mail
X
Parcel Select
X
First Class
X
X
X
UPS Services
Carrier
Service
Domestic
Residential...
What surcharges might I be assessed for UPS or FedEx shipments?
Current surcharges can be found on each carrier's website:
FedEx
UPS
Related articles:
How to: Connect a FedEx account with ShippingEasyHow to: Connect a UPS account with ShippingEasy
Which International Consolidators does ShippingEasy support?
ShippingEasy integrates with a number of International Consolidator services. Below you can find an alphabetized list of each consolidator we integrate with:
APC Postal Logistics
Asendia
DHL Global Mail
Globegistics
International Bonded Couriers...
Why am I being quoted different rates in ShippingEasy than on FedEx?
There are a few reasons why you may see a rate quote within ShippingEasy that differs from what is shown on FedEx.com.
The Ship To address is validating as Residential.
For instructions on how switch the validation to Commercial if you know the c...
Why am I being quoted different rates in ShippingEasy than on UPS?
There are various reason why you may see a rate quote within ShippingEasy that differs from what is shown on UPS.com.
NOTE: The rates you receive for UPS are only quotes. UPS reserves the right to add additional fees to a shipment after it has bee...
Why doesn't my consolidator label show the province?
If you are directly connected to your consolidator account as a carrier on the POSTAGE AND CARRIERS page, only international shipments going to Canada or Australia will show a province. All other international shipments will not include this infor...
Will I get the same rates on FedEx or UPS shipments that I get on their sites?
Yes. That being said, the price shown in ShippingEasy is a quote and you may see small discrepancies as we get the quote via the carrier API.You are charged rates by the carrier directly, regardless of the quote you see in ShippingEasy. Any change...