General Carrier Info

3rd Party Phonebook - Carriers

We're bursting at the seams with shipping knowledge, but the service providers available from ShippingEasy are the true experts on their services!  If you ha...

Advance Ship Dates and Post-Dated Labels | FAQs

Each carrier has unique requirements for post dating shipments. When carriers support advanced ship dates, you can designate a cutoff time in ShippingEasy to...

Can I obtain my Express1 transaction history?

Yes. If you need to obtain your transaction history with Express1, our former USPS shipping provider, it is best to contact the rate provider directly. Expre...

Can I send tobacco through the USPS?

There are very few instances when tobacco can be mailed. For the most part, it falls under the USPS restricted mail category. Cigarettes and smokeless tobacc...

Carrier Services in ShippingEasy | Overview

USPS from ShippingEasy One Balance Services Supported in ShippingEasy USPS Service Domestic Military International Priority Mail Express X X X Priorit...

Confirm my international consolidator services are turned on | How To

ShippingEasy can connect with a number of consolidators to keep your international shipping costs low. Find out what  International Consolidators ShippingEas...

How does Declared Value work for UPS and FedEx shipments?

FedEx and UPS shipments are automatically protected up to $100 for loss or damage, but if you require more protection then you will need to declare a higher ...

How to: Bill my FedEx shipments to a third party account

If you have integrated an existing FedEx account with ShippingEasy, you'll have the option to bill your FedEx shipments to your account or a third party. Lea...

Save Third Party Account Credentials for Postage | How To

If you ship via UPS, FedEx, or DHL Express, you may find yourself billing postage costs to a third party. We save you time with options to save these credent...

Send a Delivery Confirmation email when a package is delivered | How To

With a Delivery Confirmation email, you can automatically notify your buyers that their order has been delivered. You can even receive a copy of the Delivery...

Shipping Alcohol with UPS or FedEx | Overview

Mailing and shipping alcohol carries certain restrictions based on the carrier you are choosing. In this article, we go over shipping alcohol through the mai...

USPS Service Alerts

USPS will post notices from time to time on their site. Find the most current USPS Services Alerts. State specific news can be found on the USPS Local News ...

What are the USPS' restrictions on sending mail?

USPS places restrictions on shipping items such as handguns and alcohol. Most likely the items you need to ship can, in fact, be shipped. This list is not ex...

What surcharges might I be assessed for UPS or FedEx shipments?

Current surcharges can be found on each carrier's website: FedEx UPS   Related articles: How to: Connect a FedEx account with ShippingEasyHow to: Connect ...

Which International Consolidators does ShippingEasy support?

ShippingEasy integrates with a number of International Consolidator services. Below you can find an alphabetized list of each consolidator we integrate with:...

Why am I being quoted different rates in ShippingEasy than on FedEx?

There are a few reasons why you may see a rate quote within ShippingEasy that differs from what is shown on FedEx.com. The Ship To address is validating as R...

Why am I being quoted different rates in ShippingEasy than on UPS?

There are various reason why you may see a rate quote within ShippingEasy that differs from what is shown on UPS.com. NOTE: The rates you receive for UPS are...

Why doesn't my consolidator label show the province?

If you are directly connected to your consolidator account as a carrier on the ONE BALANCE AND CARRIERS page, only international shipments going to Canada or...

Will I get the same rates on FedEx or UPS shipments that I get on their sites?

If you have connected an existing FedEx or UPS account, you will have access to your contracted rates. That being said, the price shown in ShippingEasy is a ...