General Carrier Info
Advance Ship Dates and Post-Dated Labels | FAQs
Each carrier has unique requirements for post-dating shipments.
When carriers support advanced ship dates, you can designate a cutoff time in ShippingEasy to...
Can I obtain my Express1 transaction history?
Yes. If you need to obtain your transaction history with Express1, our former USPS shipping provider, it is best to contact the rate provider directly.
Expre...
Can I send tobacco through the USPS?
There are very few instances when tobacco can be mailed. For the most part, it falls under the USPS restricted mail category.
Cigarettes and smokeless tobacc...
Carrier Services in ShippingEasy | Overview
USPS from ShippingEasy One Balance Services Supported in ShippingEasy
USPS Service
Domestic
Military
International
Priority Mail Express
X
X
X
Priorit...
Confirm my international consolidator services are turned on | How To
ShippingEasy can connect with a number of consolidators to keep your international shipping costs low. Find out what International Consolidators ShippingEas...
How does Declared Value work for UPS and FedEx shipments?
FedEx and UPS shipments are automatically protected up to $100 for loss or damage, but if you require more protection then you will need to declare a higher ...
How to: Bill my FedEx shipments to a third party account
If you have integrated an existing FedEx account with ShippingEasy, you'll have the option to bill your FedEx shipments to your account or a third party. Lea...
Save Third-Party Account Credentials for Postage | How To
If you ship via UPS, FedEx, or DHL Express, you may find yourself billing postage costs to a third-party. We save you time with options to save these credent...
Send a Delivery Confirmation email when a package is delivered | How To
With a Delivery Confirmation email, you can automatically notify your buyers that their order has been delivered. You can even receive a copy of the Delivery...
Shipping Alcohol with UPS or FedEx | Overview
Mailing and shipping alcohol carries certain restrictions based on the carrier you are choosing. In this article, we go over shipping alcohol through the mai...
Third-Party Phonebook - Carriers
We're bursting at the seams with shipping knowledge, but the service providers available from ShippingEasy are the true experts on their services! If you ha...
USPS Service Alerts
USPS Service Alerts will have the most up to date information on postal related service disruptions caused by weather, natural disasters, and events.
Find...
What are the USPS' restrictions on sending mail?
USPS places restrictions on shipping items such as handguns and alcohol.
Most likely the items you need to ship can, in fact, be shipped. This list is not ex...
What surcharges might I be assessed for UPS or FedEx shipments?
Current surcharges can be found on each carrier's website:
FedEx
UPS
UPS from ShippingEasy One Balance
If you are have a UPS One Balance account, you can a...
Which International Consolidators does ShippingEasy support?
ShippingEasy integrates with a number of International Consolidator services. Below you can find an alphabetized list of each consolidator we integrate with:...
Why am I being quoted different rates in ShippingEasy than on FedEx?
There are a few reasons why you may see a rate quote within ShippingEasy that differs from what is shown on FedEx.com.
The Ship To address is validating as R...
Why am I being quoted different rates in ShippingEasy than on UPS?
If you have an existing UPS account connected to ShippingEasy (separate from a UPS One Balance account) there are various reasons why you may see a rate quot...
Why doesn't my consolidator label show the province?
If you are directly connected to your consolidator account as a carrier on the ONE BALANCE AND CARRIERS page, only international shipments going to Canada or...
Will I get the same rates on FedEx or UPS shipments that I get on their sites?
If you have connected an existing FedEx or UPS account, you will have access to your contracted rates. That being said, the price shown in ShippingEasy is a ...