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How can I post to the forum?
When I try to post to the forum, it says I don't have an account, but I have a ShippingEasy account. How do I post to the forum?
Is tracking information available through the GET function in the API?
Hi,
I just have a quick question regarding the information that is available to me through the GET function.
I've been looking over this page here: http://sh...
Cancelled shipment but want to reship.
I cancelled a shipmentand now want to repurchase shipment for that order. How can I do this? The only place the order shows up is in shipping history. I want...
Create order with product images
How can we send image url as a parameter while creating an order?.
I am using PHP.
Integrate ShippingEasy API module.
Called create API.
but I dont know wher...
Prematurely cancelled my account
I meant to downgrade, but accidentally cancelled it. Can I get it back or is it gone for good? I hadnt downloaded anything for taxes yet.
Cancelled Account
Hello
I cancelled my account a little while ago but would like to come back to using your free service. I tried to login but it says account cancelled and ...
Order stuck in ready to print due to not enough postage
I have an order that is stuck in ready to print with the following message
This is the error message we've received back from USPS: There is not enough money...
How to add signature confirmation to UPS shipment
I created a rule per the instructions to add Adult signature confirmation to shipments when destination country is not US. I create a shipment to Canada usin...
Orders page and how to edit item info on order
I am struggling with the Orders page and being able to edit items within an existing unshipped order.
I would think that my orders would show up on the Order...
Zebra 450 printing - need to rotate labels so that they print correctly
i setup my Zebra 450 and it is printing great from the UPS and FEDEX sites. I have setup Connect Easy but still have a problem with the label image coming o...
Can I automatically sync WooCommerce orders with my ShippingEasy account ?
I have a website running on Wordpress using WooCommerce. Is there any way to automatically sync orders with my ShippingEasy account without having to manuall...
Feeding blank label after printing?
My GC42O0d zebra printer feeds a blank label after printing a label. I do have single sheet set up correctly in the settings. And I believe I have the settin...
Labels not printing correctly
For some reason all of my labels are printing in corner of the page so important info is getting cut off. I can't change this setting on my printer end so I ...
Woocommerce Store not syncing - followed all steps...
Hi there. We recently moved our website from Shopify to WordPress and we're having issues syncing our store. I followed the instructions and everything seems...
When i print a shipping label... how do i remove the packing slip?
I am using labels with have 2 on 1 piece of paper (8 x 11). I want to ONLY print the shipping label, not both shipping label and the packing slip.
Each time...
How can I change the store name?
When my customers receive an email, the FROM field includes the store name in my sidebar under "Stores." How can I change the store name?
I'd like it to be m...
Woocommerce Store Setup
I'm not sure where to find this information, and I have looked in many places. Do we need to have Woocommerce shipping plugins installed on our site in order...
Shipping Easy won't update my NEW Endicia Account Number
I've had a number of Endicia accounts, and closed the excess ones that appear on my Shipping Easy "shipping rates" page. However, those ones are still visibl...
Get correct shipping speed when automatically drop ship order from eBay using Amazon MCF
I want to create a rule that will automatically take the orders I get from eBay and submit them to Amazon for MCF. When making a rule for this, it wants me t...
Can't select carrier service for international packages!
I've used the shipping easy app through my Big Commerce account for a couple years without issue. All of a sudden I can't get it to cooperate with internatio...
Pickup Request Failed
When I look at my shipping history my last four pick up requests indicate "Pickup Request Failed"..... see image. It also says USPS Carrier pick up API error...
Starter account charged for Basic but type didn't change
I have been charged on my 2 previous billing cycles for a Basic Plan, but my account type never changed. I also never authorized these charges, though I'd li...
Why don't I get email support anymore? I'm on the Starter plan
I used to see a little email icon inside the ShippingEasy app - but it's gone. What happened : (
Why do I have to have two Endicia accounts?
I would just like to have one account to make it easier. Why do I need to have two?
One of my items is out of stock so I can't ship the full order, how do I split the order?
I want to still ship some of the items.